Brooklyn, New York, United States
• Provided full-time care for elderly family members, managing daily living needs, medical care, and overall well-being. • Assisted with mobility support, meal preparation, medication management, and personal care needs. • Found creative solutions to help a disabled parent maintain independence, dignity, and engagement in daily activities. • Managed home maintenance, financial planning, and administrative responsibilities to ensure a comfortable living environment. • Served as Executor of the Estate, overseeing legal, financial, and logistical matters following their passing. • Coordinated with attorneys, financial institutions, and government agencies to ensure proper estate settlement. • Managed assets, distributed inheritance per legal requirements, and resolved outstanding financial matters. • Balanced the emotional and legal complexities of estate management while navigating the grieving process. • Currently overseeing the sale of the estate property, expected completion by March 2025.
■ Led the Management Training Experience by implementing a new In Restaurant Training Program, supporting our training restaurants with all their training needs. Reduced MIT Turnover from 8.57% to 0%. ■ Created and implemented new Hourly Team Member Training Materials. ■ Led the creation and implementation of a new Hourly Team Lead Training Program. ■ Led the implementation of a new Learning Management System. ■ Updated and created new online learning courses and tests using Presenter and Storyline. ■ Supported Marketing Department by creating written and video training materials for new menu items. ■ Consistently excellent reviews.
■ Positions with progressively more responsibility: Kitchen Manager, Bar Manager, Host Manager, Service Manager, Member of Corporate LongHorn Training Team beginning in January 2003, Manager of LongHorn Manager In Training (MIT) program starting in 2007. ■ As Manager of LongHorn MIT program, increased internal metrics of program for the last 7 quarters. Supported Certified Training Restaurants by supporting their training needs. Maintained MIT turnover below 5%. ■ Supported Marketing Department by creating written and video training materials for promotional menu items. ■ Turnaround specialist for underperforming restaurants: supported underperforming restaurants with onsite visits focusing on systems mastery. ■ Led the Culinary Training Team for 30 new LongHorn restaurants. ■ Leader of Aloha point-of-sale systems training implementation in 2003. ■ Consistently excellent reviews.