Anambra State, Nigeria
Hi everyone I am a self motivated and dedicated hard worker, who is goal orientated. I can handle multiple projects and tasks at one time. In the last few years I have been able to develop skills within Customer Service and in the hospitality industry with the addition of working on my own business as an online personal assistant. This has given me insight into running businesses and dealing with clients from all walks of life. My skills have grown significantly within these years and I know will bring this growth to a new challenge. I have extensive experience in banking, sales and Customer Service Representative for 7 years now. My Expertise include; Virtual Assistance Administrative Support Customer Service/ Customer support Sales Development Representative Account Manger Calender management Appointment setting My tools of work are; Google Drive, Microsoft Office, Slack, HubSpot, Zoom, Monday.com, Loom, Clickup, Microsoft Teams, Zapier, Zendesk, Intercom, Google Meet Asana, Apollo, Bitrix24, Make.com
Lead and manage a high-performing sales team Drive quality loan disbursements and meet credit targets Coach, mentor, and motivate team members Build strong customer relationships and optimize conversion
1. Onboarding New SDRs: Welcome and support new hires with training resources. 2. Assist with weekly SDR training sessions. 3. Call Reviews: Analyze call recordings, provide feedback, and motivate the team. 4. Daily Updates: Report on SDR performance, create action plans, and review leads. 5. Sales Leadership: Lead the sales team, close deals, and generate leads.
- Identify and engage with potential customers to drive revenue growth - Conduct research to qualify leads and set appointments with decision-makers - Collaborate with cross-functional teams to develop and implement sales strategies - Meet or exceed sales targets, expanding the client base and increasing revenue
• Scheduled appointments with individual freelancers and agencies for video editing services, providing them with the best value to achieve their project goals. • Communicated effectively with clients to understand their needs and preferences, ensuring a seamless appointment setting process. • Utilized strong organizational skills to manage a busy schedule and prioritize appointments efficiently. • Collaborated with the team at InnovatewithAIMA to streamline the appointment setting process and improve client satisfaction.