India
Dynamic banking professional with over 18 years of progressive experience in retail branch banking and internal audit with leading financial institutions including Axis Bank Limited and HDFC Bank Limited. Proven success in driving branch profitability, customer engagement, process improvement, and regulatory compliance. Demonstrated expertise in managing high-performing teams, optimizing operational efficiency, and enhancing customer satisfaction across retail portfolios, high-net-worth clients, and third-party product sales. Experienced in conducting internal audits, identifying revenue leakages, and strengthening control environments to ensure robust governance. Recognized for delivering exceptional results in business growth, cross-selling, and service excellence through strategic leadership, process optimization, and strong interpersonal skills. Holds a Post Graduate Diploma in Business Management (Finance) from Symbiosis Centre for Distance Learning and a Bachelor’s degree in Commerce (Hons) from Delhi University.
Manager-Retail Branch Banking
Manager-Internal Audit
Manager-Retail Branch Banking