Pune District, Maharashtra, India
Reliability & Resilience Architect with 10+ years of experience across Site Reliability Engineering (SRE), Reliability Engineering, Observability, Platform Engineering, DevOps, Cloud Operations, Performance Engineering, and Enterprise Architecture. Experienced in leading enterprise reliability initiatives, mentoring engineering teams, defining technology roadmaps, and partnering with business and engineering leadership to improve service reliability, operational excellence, and customer experience. Currently leading enterprise SRE, Observability, AIOps, and Resilience initiatives, designing end-to-end observability strategies covering logs, metrics, traces, OpenTelemetry, alerting, telemetry pipelines, and digital experience monitoring. Hands-on expertise with Dynatrace, Splunk ITSI, Splunk, AWS CloudWatch, Grafana, AppDynamics, AWS, Azure, Python, Kubernetes, and cloud-native technologies. Proven experience in defining and operationalizing SLOs, SLIs, Error Budgets, Reliability KPIs, Capacity Planning, High Availability, Disaster Recovery, Incident Management, Root Cause Analysis (RCA), and resilience validation. Passionate about reducing MTTR, improving MTTD, automating operations, and driving proactive reliability engineering through observability and automation. Strong DevOps and Platform Engineering background with hands-on experience in CI/CD, GitHub Actions, Jenkins, AWS CodePipeline, CloudFormation, Infrastructure Automation, Git, ServiceNow, and developer enablement. Experienced in stakeholder management, engineering leadership, technical mentoring, Agile delivery, executive reporting, dashboard strategy, technical hiring, and cross-functional collaboration. Core Skills: Site Reliability Engineering (SRE) | Reliability Engineering | Reliability & Resilience Architecture | Observability | OpenTelemetry | AIOps | Platform Engineering | DevOps | Dynatrace | Splunk ITSI | AWS | CloudWatch | Grafana | Kubernetes | Python | CI/CD | Jenkins | GitHub Actions | CloudFormation | Incident Management | RCA | SLO | SLI | Engineering Leadership | Enterprise Architecture
ey Achievements ○ Lead enterprise Reliability Engineering, Observability, AIOps, and Agentic AI initiatives, driving next-generation operational intelligence and engineering productivity. ○ Design enterprise AIOps solution architecture for intelligent incident management, anomaly detection, operational automation, and AI-assisted decision support. ○ Design and develop an Agentic AI-powered Root Cause Analysis (RCA) platform to automate incident investigation using telemetry, contextual reasoning, and engineering knowledge. ○ Develop AI capabilities using Python and Visual Studio Code, while designing solution architecture and workflows using draw.io. ○ Build observability pipelines leveraging OpenTelemetry (OTel), telemetry collection, and metric generation to support AI-driven analytics. ○ Design machine learning-based anomaly detection using Isolation Forest, ARIMA, and Prophet to identify abnormal system behavior and predict performance trends. ○ Collaborate with architects, platform engineers, and data scientists to define enterprise AI, observability, and reliability solutions. ○ Lead technical solution design, architecture discussions, and client workshops with senior engineering leadership. ○ Drive innovation initiatives around AIOps, Agentic AI, and AI-assisted Reliability Engineering. ○ Conduct technical interviews, mentoring engineers, and delivering internal knowledge-sharing sessions on Observability, SRE, AIOps, and AI Engineering. ○ Collaborate with business stakeholders to identify AI-driven operational use cases and define solution roadmaps for enterprise-scale reliability transformation. Environment: Python, OpenTelemetry (OTel), Dynatrace, AWS (CloudWatch, Lambda, CloudFormation), GitHub Actions, Jenkins, AWS CodePipeline, Visual Studio Code, draw.io, Git, ServiceNow, Jira, Confluence, GitHub Copilot, Microsoft Copilot, Lovable AI, Isolation Forest, ARIMA, Prophet
○ Designed and implemented the enterprise observability integration between Dynatrace, AWS Cloud, and Splunk ITSI. ○ Architected telemetry pipelines for metrics and event streaming supporting centralized observability. ○ Implemented intelligent event correlation, executive dashboards, and alerting strategies. ○ Led SRE maturity assessments for 25 enterprise applications. ○ Defined SLOs, SLIs, Reliability KPIs, and observability standards. ○ Built 20+ dashboards supporting 15 enterprise applications. ○ Reduced MTTR by 50% through advanced monitoring and event correlation. ○ Led cross-functional engineering teams of 16 members. ○ Presented architecture and observability solutions to client leadership. ○ Automated deployment and observability workflows using GitHub Actions and AWS services. Environment: Dynatrace, Splunk ITSI, Splunk Enterprise, AWS (CloudWatch, Lambda, CloudFormation), AppDynamics, SolarWinds, Java, GitHub Actions, Jenkins, Ansible, ServiceNow, Jira, Rally, SQL, UNIX/Linux.
As a SRE Lead supervising and directing a team of 5. Design and build the critical dashboards in Splunk Cloud and Dynatrace. Below are the detailed description. Setup Alerts, Event management, Synthetic monitoring, SLOs, User journey, Golden Signals, Core Web Vitals. Use Splunk IT Service intelligence and Create Services, KPIs and thresholds. Provide mentorship and training to other team members. Define SLI/SLO & configure it in a tool (Dynatrace). Document engineering strategy, report the findings and recommendations. Demonstrate the deliverables, milestones and accomplishments to client and leadership. Sprint planning and collaboration with other teams to meet the goals. Reporting: Regularly report team and project status to relevant stakeholders
Working as a Production Support Engineer (JAVA based applications) in a Banking domain. Below are my roles and responsibilities. 1. Analysis of Log Files. 2. Troubleshooting, issue tracking, and ticket management (Creating incidents/Problem Ticket/Change Request and fix the issue). 3. Analyzes failures & sends service impact notification in case of delays. 4. Works on infrastructure upgrades, servers patching activities. 5. Write documentation/knowledgebase articles. 6. Server monitoring including health checks at server level Performance and Tuning to solve slowness issues/reporting Issues. 7. Timely escalation of issues to Team Lead or appropriate channel. 8. Perform daily / weekly / monthly health checks on key systems
Worked as software developer for 2 projects, below was my roles and responsibilities. 1,Follow MVC pattern. 2. Peer to Peer code review. 3. Understand the full development lifecycle from requirements. 4. Build code using HTML, CSS, JavaScript, AJAX, Bootstrap, Angular JS, PHP, MySQL. 5. Followed Agile Methodology, sprint planning. 6. Worked on time tracking tools like Paymo and Wrike and collaboration tools like Trello and Slack. 7. Responsible for the dealing with the problems, bug fixing and troubleshooting.