Stockton-On-Tees, England, United Kingdom
Experienced Marketplaces Manager with a specialty in selling on Amazon, demonstrated history of working in the Information Technology & Retail industry. Over 10 years experience with Amazon working both on vendor and seller. Experience ranging from managing the Amazon business on a global level to starting an seller account from the ground up and growing it to a multi-million pound account in less than 2 years. BSc(Hons) in Accounting and Financial Management from Loughborough University.
- Global lead for Amazon business with Crafter’s Companion covering UK, EU and US encompassing both Seller and Vendor side businesses as well as eBay. - Negotiated with Amazon leadership improving terms year on year (removing early payment discounts and implementing damage allowances Europe wide). Developed relationships with Amazon, enrolling the company in the Seller 360 programme and in Amazon’s Stellar programme for Vendor. - Improved profitability on all accounts, on the UK Seller Account this amounted to triple figure % increase in net profit year on year. Implemented cost price increases on the vendor UK and EU business for the first time in 6 years. Pushed for more efficient marketing spend, driving ROAS up YoY despite a reduction in marketing spend.
- Account Managed the gaming brands at CMS for the Amazon team, driving significant growth (double to triple figure YoY) across multiple brands. - Managed and owned multiple multi million accounts driving growth for brands on the Amazon platform, whether it be through retail or marketplace. - Finished in the top 10 sales people in the CMS Sales League three years running. - Delivered the largest Revenue number of any sales person in the local division in my first year followed by delivering both the largest Revenue and Gross Profit number in my second year. - Completed ILM level 3 management training to further develop people management skills. - On-boarded new starters and helped develop their PDP plans and quarterly objectives. - Part of the hiring process for graduates as well as acting as a mentor.
- Managed the multi-million pound Amazon Seller Account across Europe delivering significant year on year growth. - Developed and implemented improved content and brand stores to elevate the gear4music own brand products. - Updated the automated in-house feed system that interacted with Amazon, cutting down manual intervention by 75%. - Provided analytical insight and competitor research for the Own Brand’s team.
- Account managed multiple multi-million pound accounts within Camera accessories, Camera and Wireless (mobile) Accessories for the retail division Consumer Electronics teams. - Grew a major account by over 17% YoY by identifying operational inefficiencies, developing marketing plans and working closely with the brands through a carefully measured Joint Business Plan. - Recognized within the Consumer Electronics Monthly Business Review for my project management skills on the GL split which involved splitting the team into 4 more specialized GL's. - Organised and negotiated multiple deals across numerous vendors within the Wireless Accessories & Camera categories.