Greater Chicago Area
Detail-oriented entertainment professional with experience supporting executives, artists, and creators across the music, live events, and creator economy industries. Skilled in booking operations, complex scheduling, project coordination, event logistics, and communications support. Proven ability to manage stakeholder relationships, maintain operational systems, and execute high-impact initiatives in fast-paced environments.
• Provide high-level administrative support to the Head of Creator Community, including proactive inbox management, complex scheduling, travel logistics, and daily operational coordination. • Lead planning and execution of studio activations and events, overseeing logistics, run-of-show timelines, vendor coordination, and on-site operations to ensure seamless experiences. • Manage studio booking operations and collaborate on the development of booking platform enhancements, providing workflow insights, maintaining scheduling accuracy, and improving operational efficiency. • Serve as a primary point of contact for creators, partners, vendors, and internal stakeholders, facilitating communication and managing project-related documentation across multiple initiatives. • Maintain detailed project trackers, calendars, contact records, and shared documentation to support efficient workflows and timely execution of key projects. • Partner with marketing and production teams to coordinate content capture, promotional efforts, and event-related communications. • Provide hands-on support to creators during live and recorded sessions, troubleshooting production issues and ensuring a high-quality studio experience.
-Support executives by reviewing emails, prioritizing responses, and ensuring key communications are handled. -Manage a busy calendar, coordinate meetings, and keep schedules running smoothly. -Act as a first point of contact for inquiries, helping things flow efficiently inside and outside the company.
-Designed and produced engaging graphics for social media platforms, aligning with brand identity and increasing audience engagement. -Conceptualized a new monthly newsletter to improve communication with clients and stakeholders. -Created promotional graphics and materials for company events, enhancing visibility and attendance. -Developed a comprehensive rate card outlining services and pricing to streamline client onboarding. -Assisted in drafting and formatting professional service contracts, contributing to operational efficiency.
-Drafted and refined 30+ press releases supporting national and local tour promotions -Compiled coverage reports for 100+ national and local tours, including social media reach and press insights -Managed campaign timelines and deliverables in Asana to support marketing and PR teams -Maintained and segmented media contact lists for targeted press outreach -Created targeted media pitches to secure press coverage and enhance artist visibility -Recorded meeting notes and ensured follow-through on key action items for team leads
-Developed and managed social media content strategies to increase visibility and engagement for DePaul Community Music Division events -Executed targeted outreach campaigns for 'Performanthon', the annual marathon recital at DePaul Community Music Division, sending 80+ personalized emails to secure donations and support for the live auction -Cultivated and maintained partnerships with 50+ past sponsors and organizations, ensuring continued involvement and community engagement -Secured individual support for advertisements featured in the virtual program book, enhancing event promotion
-Managed ticket distribution and sales for all events at the Holtschneider Performance Center, overseeing internal clients and renters. -Maintained accurate sales records, cash logs, and credit card receipts -Updated and manage patron databases to track event attendance and season ticket holders. -Provided exceptional customer service to address ticketing inquiries and resolve issues promptly. -Contributed to long-term administration projects and support other assigned duties. -Actively participate in continuous improvement initiatives to enhance ticketing operations and customer experience.
-Supported facility operations at the Holtschneider Performance Center by coordinating the movement and setup of equipment, to ensure smooth and efficient event preparations. -Assisted in the distribution of financial transactions, including delivering checks, contributing to the financial integrity of the organization. -Played a pivotal role in the construction and assembly of various structures and installations, showcasing strong teamwork and craftsmanship skills
-Scheduled and published social media posts across multiple platforms -Built and maintained a content calendar to track campaign pacing and ensure alignment with tour schedules -Wrote copy and created visuals aligned with brand tone and campaign goals -Conducted demographic and market research to support audience targeting strategies -Updated Live Nation Illinois’s Linktree to provide users with easy access to relevant content and information about upcoming events