Beijing, China
• NBR (Nokia Branded Retail) dedicated Customer Logistics Support • Developed and implemented retail allocation process; developed retail allocation tools to prioritize NBR sales • Provide short- term supply information / order confirmation / unused CDP (Confirmed Demand Plan) to retail team to max retail sales • Support retail team on weekly USVP planning process; develop tools to simply sales planning routine work (working hour reduction is 50%) • Perform weekly sales allocation and balance supply in retail channels (NFP, NSFD and NSP) Work closely with Own store teams and manage the inventory of Own Stores to max sales and minimum the inventory in all inventory holding locations in Greater China. Globally, the top three performance own stores are all in Greater China • SAP related projects support
• Identified, analyzed and communicated demand availability information including latest supply status, historical sales, order book, demand plans, inventories and targets. Prepared and leaded weekly availability balancing meeting within Local Sales Unit/ Sales Unit • Provide weekly short-term supply planning guidance to PRC regional logistic, F&C and sales team • Follow up sudden supply shortage with factory, MM and Global PA team for supply improvement; communicate unused supply with sales to utilize the allocation • Tracking and analysis Availability Metrics and Planning Accuracy result, drive action with related department for further improvement • Managed RD (Ramp-Down) products; considering excess material and sales forecast to make RD Plan proposal of C to C+3 month, and get GTM approval. • Maintain EOL (End of Life) plan in DMAN system, and coordinate RD Plan to related department and tracking EOL consumption, ensure products phase out on time
• Balanced demand and supply and Chaired regular meeting among Purchasing Department, Production Department, Development Department and Sales Department; facilitated better communications, flexible enough to react to sudden changes • Analyze and optimize demand forecast; Set up and execute accurate materials purchase plan and production plan so as to ensure timely delivery and meet customer requirement • Work closely with sales department and plant production department to ensure that all shipment could be met • Cost analysis, implemented recommendations for improvement • Inventory Control; Lead 6 sigma project in inventory turns improvement, cost saving at $50K in half year • Analyze and develop recommendation for process improvement by working closely with other departments and help to drive implementation • Worked as a customer service representative. Follow up customer orders, assuring purchase order fulfillment, provide weekly order status report and CONS (Customer Order Non- Sold) report. • Act as RFQ contact. Organize and collect information from plant engineering department, purchasing department and production department; consolidating and analyzing all information and provide RFQ timely. • ERP and Access database system maintenance • Review progress, assess training needs, offer coaching