Greater Hamburg Area
Strong in communication, socially skilled, analytic, down-to-earth
Merger with Pathlock in May 2022
- Management and development of the group Integration and Test with 30+ employees in 3 teams - Disciplinary management and development of 6 internal employees, technical management of 30+ internal and external employees in Hamburg and India - Coordination of the external IT service provider - Budget responsibility
International SAP implementation project: SAP S/4 HANA, on-premise edition 1511, Process: Order to cash (FI-CA, FI-CAX)
• Consulting and implementation in SAP PSCD, FI-CA. • Conception, implementation and maintenance of web based customer self services for SAP IS-U
• Provided first level support for approximately 1,500 computer applications within The Coca-Cola Company • Developed excellent phone manner through dealing with global customers (North and South America, Europe, Asia, Africa). • Assured problem solving in a timely and efficient manner. • Identified and resolved network, operating system, hardware and application configuration issues. • Administered Active Directory, SAP, AS400, Mainframe, Voicemail- & SecurID server to some extent.