Nils K.

Application Support Engineer L2 | Data | Finance | Bank

Luxembourg, Luxembourg, Luxembourg

About

Experience

  • Application Support Engineer at Portorium consulting S.à.r.l
    Apr 2025 - Present · 1 yr 3 mos

    Application Support Engineer (Level 2) Specialized Level 2 technical support for a portfolio of critical banking applications at Deutsche Bank. Key focus areas include rapid incident resolution, thorough root cause analysis (RCA), and ensuring the continuous stability and high availability of complex enterprise systems. Key Responsibilities: Core Banking: Provide expert support for the Core Banking System to maintain continuous operational flow. Data Systems: Manage the central Data Warehouse platform, troubleshooting integrity issues and supporting critical downstream consumption applications. Compliance: Provide L2 maintenance and support for regulatory screening software and other related compliance tools. Problem Management: Lead high-severity incident resolution and execute RCA to implement permanent solutions and prevent recurrence. System Optimization: Execute scheduled maintenance, system deployments, and health checks to optimize application performance.

  • Technical Support Engineer at Netregie - IT Solutions & Services
    Apr 2019 - Apr 2025 · 6 yrs 1 mo

    Application Support Engineer (Level 2) Specialized Level 2 technical support for a portfolio of critical banking applications at Deutsche Bank. Key focus areas include rapid incident resolution, thorough root cause analysis (RCA), and ensuring the continuous stability and high availability of complex enterprise systems.