Warsaw, Mazowieckie, Poland
PA to the CEO at Pareto Publishing, supporting strategic initiatives across operations, finance and internal growth projects. Currently completing a double Master’s in Business & Innovation Management at the Technical University of Berlin and SGH Warsaw School of Economics. Drawn to ambitious ideas and environments that demand ownership and high execution.
• Serving as a liaison between the CEO, internal teams, and external stakeholders to ensure clear, consistent communication. • Gathering, organising, and analysing statistical data to inform internal reporting and performance tracking. • Played a key role in the rollout of the company’s Employee Stock Option Plan (ESOP), collaborating with leadership and legal advisors to ensure successful integration. • Conducting high-level market research and synthesising data to support strategic decision-making and business development. • Utilising the Atlassian Suite (Jira, Confluence, Trello) to manage projects, streamline workflows, and enhance team collaboration. • Supporting recruitment processes, including candidate outreach, interview coordination, and onboarding activities. • Overseeing compliance and administrative operations to ensure alignment with regulatory and internal standards. • Conceptualised and launched two original newsletter sub-brands, strengthening internal and external communication channels. • Collaborating with clients and scheduling teams to implement new email campaigns.
Budgeting, compliance & funding strategy
•Collaborated closely with senior management to uphold quality control standards while driving performance toward key operational KPIs. •Played a key role in workforce engagement by supporting initiatives that motivated team members and optimised productivity on the floor. •Monitored end-to-end operational workflows, proactively addressing disruptions and ensuring process continuity in a dynamic environment. •Contributed to the implementation of operational best practices to consistently meet and exceed customer satisfaction benchmarks. •Spearheaded a cost-reduction project aimed at saving the company approximately $28,000 annually through process optimisation. •At the end of the internship, I received a return offer, reflecting strong performance, leadership potential, and alignment with Amazon’s core values.
•Delivered exceptional guest experiences for over 300 guests per evening, ensuring high standards of service and satisfaction in a fast-paced, high-volume environment. •Managed point-of-sale operations and oversaw inventory control, contributing to seamless front-of-house efficiency and revenue accuracy. •Demonstrated advanced communication and interpersonal skills while liaising with diverse customer demographics and internal teams. •Effectively prioritised and executed multiple service requests simultaneously, maintaining service flow and guest engagement under pressure. •Proactively resolved customer concerns and operational challenges, consistently promoting a collaborative team dynamic and a solutions-oriented approach.
•Creating company bios for the Polish section of the trading platform to enhance user engagement and brand presence. •Researching stocks, commodities, and Exchange Traded Funds (ETFs) to develop accurate and informative financial content. •Critically analysing company performance, financial statements, and market trends to ensure content credibility and relevance. •Writing and optimising content to align with SEO best practices, improving visibility and search rankings.