Serbia
Experienced System Administrator with a demonstrated history of working in the machinery industry. Skilled in Windows Server, Network Administration, Mikrotik, Windows, and Microsoft Office. Strong information technology professional with a Bachelor's degree focused in Information Technology from Visoka tehnička škola strukovnih studija Kragujevac.
Working as a second line IT support. Helping users across our office in Europe with issues such as PC and laptop issues, printer issues, account issues, e-mail, software issues, etc. In the local Kragujevac office, my job was also to set up PCs, laptops for the new users, setting up printers, communicating with local vendors, and managing local storage with equipment such as PCs, Laptops, Screens, mouses, keyboards, headsets, and other equipment. Networking on the second level, connecting routers, firewalls, switches, and access points, mounting them to the Racks and patching to the patch panels, and communicating with our Network Engineering team for configuration. Maintaining local servers such as Active Directory, DNS, DHCP, File and Storage services, NAS, Local VMs, and communicating with the Server Engineering team for higher-level maintenance. Technologies: Windows 10, Windows Server 2012, 2016, Linux Ubuntu (basic), MacOS, LanSweeper, Aspera, Kibana, Confluence, Microsoft Office, LAN, WAN, SharePoint. Communication technologies: MS Teams (main), e-mail (Outlook), Slack, Ring Central, Skype, Cisco Webex, Zoom. Ticketing system: Solar Winds, Zoho Manage Engine Encryption tool: McAfee Antivirus tools: Windows Defender, Kaspersky, Crowd Strike, BitDefender.
Design, implement, install, configure, and troubleshooting Microsoft Servers 2008, 2012R2, 2016. Administration of Active Directory, DNS, DHCP, Hyper V, File, and Printer servers. Implementing Group Policy. Maintenance, cabling, and troubleshooting layer 2 network equipment. Installing and maintenance workstations on operating systems Windows 10. Printers - basic maintenance. Implementing and maintaining the Samsung Knox environment on business mobile phones. VoIP business phones. Ticketing system. IT support to end-users.
Design, implement, install, configure, and troubleshooting Microsoft Servers 2008, 2012R2, 2016. Administration of Active Directory, DNS, DHCP, Hyper V, File, and Printer servers. Implementing Group Policy. Maintenance, cabling, and troubleshooting layer 2 network equipment. Installing and maintenance workstations on operating systems Windows 7, 8, 8.1, 10. Printers - basic maintenance. Mikrotik layer 3 routing - basics. IT support to end-users.