Kragujevac, Centralna Srbija, Serbia
Adaptable Problem-Solver with a Passion for Customer Success I bring a diverse and dynamic background to the table, with over 15 years of experience in various fields, including finance, education, hospitality, and web development. This unique blend allows me to approach challenges from multiple perspectives and find creative solutions. My passion lies in exceeding expectations and building positive relationships. Most recently, I transitioned into the tech industry, leveraging my strong communication and analytical skills to excel as a web developer.
Strategic and operational role focused on optimizing the manufacturing capacity of Zastava Oružje to meet organizational goals. My function is to analyze current capacity status, forecast future needs, and drive initiatives that enhance overall production efficiency. Key Achievements/Focus Areas: * Resource Allocation: Determining and planning the optimal deployment of labor, machinery, and facilities to meet fluctuating production schedules. * Bottleneck Analysis: Utilizing data-driven methods to pinpoint constraints in the production flow and developing mitigation strategies. * Forecasting: Creating capacity forecasts based on sales predictions and historical data to proactively manage resource gaps. * Reporting & Metrics: Developing and maintaining dashboards and reports on Capacity Utilization Rates (CUR) and other relevant production KPIs.
Web Developer | Designed & Built Company Website (React, Figma) I'm a passionate web developer crafting user-friendly and functional websites. Utilizing modern technologies, I designed, built, and now maintain the company website, ensuring a seamless user experience.
• Create and update daily transaction tables • Management of receivables and liabilities • Review and processing fees • Keep records of invoices and tax payments • Develop and maintain a filing system • Write and distribute email, correspondence memos, letters, faxes and forms
I took a transformative year in South Africa, prioritizing quality time with my son. However, this wasn't a break - it was a launchpad. I immersed myself in the world of web development, acquiring the skills needed for a thrilling career change.
•Conducted on-the-job training, providing hands-on guidance in network installation, troubleshooting, and customer interaction. Delivered comprehensive training to improve technical skills and safety practices. Assessed trainee performance and provided constructive feedback to drive improvement.
•Delivery of documentation and equipment to the user's home address, installation of the user's equipment, connection of the user to the Telecom network, filling out the work list, training of assistant fitters for independent work, performing other fitter jobs, mounting for Supernova, DTH, etc. •Promoted MTS services to new and existing customers, meeting sales targets and providing excellent customer service. Stayed up-to-date on product knowledge and analyzed sales data to optimize performance.
• Preparation, organization and implementation of physical education. • Preparation, organization and implementation of student's swimming training, including children with special needs, from non-adolescents to competitors, monitoring student progress, counseling children and their parents.
•Managed a team of over 100 staff members across lifeguard and housekeeping departments, ensuring seamless collaboration and efficient operations. •Conducted daily safety inspections, delegated assignments, and created work schedules to optimize team performance. •Provided immediate supervision, fostering a positive work environment and ensuring adherence to safety protocols. •Liaised with management and addressed guest needs promptly, maintaining high standards of quality control. •Performed lifeguard duties on the beach and at Aquaventure Waterpark, prioritizing guest safety and well-being.