Mumbai, Maharashtra, India
Nikita is a Global Delivery, Transformation and Technology Leader with 25 years of experience leading large-scale business and digital transformations across HR, Supply Chain, ERP and Enterprise Platforms. She has built and scaled practices, recovered complex programmes, and delivered business-critical transformations across portfolios exceeding $2.5B in TCV, spanning 40+ countries and some of the world's largest enterprises. Over the past seven years, she has led global Workday HCM transformations as Practice Director, CTIO and GTM Leader across APAC. Her experience spans Supply Chain, Healthcare, Retail, Telecom and Media, including a flagship Workday transformation for a major US-based supply chain enterprise across 40+ countries and 100,000+ employees. She is Workday HCM Certified. Nikita also leads AI-powered enterprise transformation, serving 100+ global clients across Logistics, Financial Services, Insurance, Retail, Healthcare and Manufacturing. Her focus is on modernising Hire-to-Retire, Talent Acquisition, Learning and Workforce Operations through intelligent agents and real-time workforce analytics — moving clients from legacy operating models to ones that genuinely perform differently, not just faster versions of what came before. Earlier in her career, she spent 15 years leading Oracle ERP and Supply Chain transformation programmes across 40+ countries for Fortune 500 organisations, spanning Order Management, Procurement, Manufacturing, Logistics and Finance. She successfully retired a multi-decade legacy supply chain landscape for a global logistics enterprise with zero operational disruption, earning the organisation's highest recognition. Nikita holds a Workday HCM Certification and Independent Director designation from the Institute of Directors (IOD). She is open to senior leadership opportunities where delivery credibility, business transformation expertise and AI fluency are equally valued. #GlobalDeliveryLeader #TransformationLeader #TechnologyLeader #DeliveryExcellence #ExecutiveLeadership #AgenticAI #GenerativeAI #AITransformation #EnterpriseAI #AILeadership #FutureOfHR #WorkforceIntelligence #IntelligentAutomation #DigitalTransformation #WorkdayHCM #WorkdayDelivery #HRTransformation #HCMLeader #WorkdayImplementation #HRTechnology #FutureOfWork #HireToRetire #TalentAcquisition #LearningAndDevelopment
- Managing Salesforce customer relationship management (CRM) solutions for leading customers in various sectors like transportation, banking, healthcare. - Managing implementation of CPQ solution using BigMachine. BigMachine's CPQ Cloud accelerates the conversion of sales opportunities into revenue by automating the sales order process with guided selling, dynamic pricing, and an easy-to-use workflow approval process, accessible anywhere, on any device. Key Responsibilities ------------------------------ - Work with Senior Management to develop and manage the overall Delivery Strategy & Roadmap across clients - Drive project kick-off and launch discussions with Account Managers and Clients, and align resource in Delivery, Integration Service and Customer Support team. - Responsible for providing leadership, direction and motivation to the delivery team - Proactively identify and resolve tactical delivery issues that may impair the team’s ability to meet client deliverables goals - Delivering the required solution on time, budget where applicable and against project scope or definition. - Providing support for account utilization ,account margin and people management in the account ( attrition management, development of people), pre sales and business development activities.
Cisco Ordering & Value Chain (COVC) Support; San Jose Earthquake Disaster Resiliency Drill (Risk planning and management); Release Management Engagement Program manage: - Large Supply Chain support engagement involving manufacturing domain for Production support primarily in Oracle enterprise technologies including Kinaxis, Supply Chain, Demantra, Order Management; both for Oracle Applications 11i & R12 versions. - Release management team which takes care of all monthly & quarterly releases in COVC group - Risk Management : Disaster Resiliency Drill planning, execution, documentation, post mortem & follow up on identified areas of improvement across Cisco’s Supply Chain operations to be able to sustain direct fulfillment (DF) in-case of disaster like Earthquake in San Jose which can impair the databases and applications residing in San Jose and the Cisco Managed connectivity between San Jose and the CM Partner and Logistics Partner Responsibilities & contribution – • Managing a team of 55+ members across multiple shores, USA, India and China • Managing client relationships, operational parameters, delivering excellence, account mining, Pre-sales, sales support, Metric development and reporting. • Guiding team/managers on Change Request Management - Scoping, Costing, Delivery • Project costing, negotiations, budgeting and SOW preparation- Support and Development • Metric development and reporting to Client Senior Management • Supply Chain Subject Matter Expert and solution expert • Design and Drive Process Improvements, resolution of complex cross-functional issues • Transition Management: Created a new process for client • Single Point of escalation for the customer on all post production issues • Successfully managed & executed Disaster Resiliency Drill first time ever in Cisco
Demantra Upgrade Project, Cisco, San Jose Managed Upgrade of Demantra applications from version 7.1 to 7.3 as version 7.1 is exhibiting performance issues during peak load periods which is inhibiting demand planner’s ability to generate and publish demand signal in the business cycle. Degrading performance will cause the demand planning process to fail. Business objective is to improve performance, usability and implement governance in Demand planning tool. Support standard browser and windows platform in order to be compliant with Cisco technologies such as IWE, e-learning.
Oracle Applications 11i Technical consultant