New Delhi, Delhi, India
I'm a passionate problem-solver at the intersection of tech and creativity. I thrive on challenges and believe in constant growth. Let's connect and explore new possibilities together! 🚀 #Innovation #TechEnthusiast #ArtificialIntelligence #Space.
In my role as an Associate Analyst, I take charge of overseeing the intricate invoicing procedures within UAX Technical Operations. My primary focus revolves around ensuring precision, conducting thorough reconciliation, and fostering effective collaboration with internal departments. The goal is to contribute to the facilitation of safe, reliable, and competitive operations. Through meticulous attention to detail and seamless coordination, I play a pivotal role in maintaining the financial integrity of UAX Technical Operations, supporting its overall success.
I operate within the SCM Team, specifically focusing on the Freight Payable sub-process. Within this, I play a crucial role in the Rail Team, overseeing the processing of invoices related to rail transportation. In the event of any invoice-related issues, I engage directly with vendors to achieve efficient resolutions and prompt responses. My workflow involves utilizing vendor websites and tools such as Bourque to determine rates. Additionally, I conduct thorough audits as part of my responsibilities, ensuring accuracy and compliance in the invoicing process. This multifaceted approach ensures the smooth and effective management of rail-related financial transactions. 1. Handled customer queries effectively, ensuring swift issue resolution. 2. Oversaw customer orders and returns seamlessly. 3. Investigated and resolved customer complaints with diligence. 4. Provided comprehensive customer service training for new team members. 5. Attended to customer inquiries promptly and fulfilled requests. 6. Orchestrated the efficient processing of invoices, guaranteeing accurate and timely vendor payments. 7. Scrutinized invoice details for precision in pricing and quantity. 8. Collaborated seamlessly with vendors and cross-functional teams to address discrepancies and resolve issues.