Niharika Sharma

Product Manager | PSPO® | CSM® |

Hyderabad, Telangana, India

About

Certified agile practitioner with demonstrated history of leading diverse location independent teams through inception, design and implementation of new enterprise products and digital transformations across the BFSI, marketing and HR domains. Self-driven and hands-on individual skilled at User Journey, CX Mapping, impact assessment and execution for Financial Products.

Experience

  • JPMorgan Chase & Co. (Hyderabad, Telangana, India)
    • Vice President
      Oct 2022 - Present · 3 yrs 9 mos

      Mapping customer journeys to provide a more complete view of active product features while also defining areas to improvise with new design approach and to offer better value proposition in future.

    • AVP - Product Analyst
      Jun 2019 - Oct 2022 · 3 yrs 5 mos

  • Sr. Business Analyst at Cognizant
    2010 - May 2019 · 9 yrs 5 mos

    End to End implementation of IT solutions (Cloud based mobile/web applications & .Net based tools) via waterfall / agile methodologies. A brief of project responsibilities are mentioned below: • Client Interaction: Requirement elicitation/AS-IS & TO-BE process analysis, BRD & FSD reviews/solution demo/ story-point estimation/backlog grooming & prioritization discussions/iteration & retro reviews etc. • Defining Closure Points & Project Scope: User story & backlog tracking/mock-ups & wire-frames design & review/maintaining project plan & velocity assessment/Update & followup for sign-off and key constraints. • Project Implementation: Aiding in contract closure & updates/ Proposed solution walk-through to dev & testing leads/cost & timeline estimation/tracking requirements to closure/functional testing & mediating prod implementation

  • Intern (Live Project) at TATA AutoComp Systems Ltd
    Dec 2009 - Feb 2010 · 3 mos

    Conducted "Job/Role Profiling"' interviews with a randomly selected set of employees across grades and created a standard profile for each grade/role (Based on Mercer's Method) Coordinated with department heads and leadership team to get a concurrence on the finalized profiles for each such role which were ultimately used to perform a restructuring activity at organization level.

  • Fresher Intern at Forbes Marshall
    Apr 2009 - Jun 2009 · 3 mos

    Conducted the competency mapping and role profiling exercise at organization level. Aided the designing of the competency mapping manual and training calendar.