Newcastle, Northern Ireland, United Kingdom
Data-driven operations professional with experience analysing engagement, attendance, and operational datasets across international and higher-education environments. I have strong Excel skills and experience producing reports, identifying trends, and maintaining accurate datasets to support decision-making and compliance. My work has involved cleaning and validating data, tracking performance metrics, and translating reporting requirements into clear, usable insights for stakeholders. I am currently developing my skills in SQL and Power BI to transition into a junior data or operations analyst role, with a particular interest in remote, individual-contributor positions. I enjoy structured, analytical work and turning complex data into clear insights that help organisations operate more effectively.
Timetable Coordinator with a strong focus on data accuracy, operational reporting, and process improvement. Responsible for analysing timetabling, attendance, and space-usage data to support effective scheduling, compliance, and resource allocation. Experienced in maintaining and validating large datasets, producing Excel-based reports, and resolving data discrepancies across multiple systems. Worked closely with academic and professional services teams to translate operational requirements into clear data outputs and insights.
UKVI Coordinator with responsibility for monitoring, analysing, and maintaining compliance-related student data in line with UKVI attendance and engagement requirements. Experienced in analysing attendance and engagement datasets, identifying trends and anomalies, and producing accurate reports to support timely interventions and regulatory compliance. Strong focus on data quality, accuracy, and audit readiness, with experience maintaining records across multiple systems and communicating data-driven insights to academic and professional services teams.
UKVI Attendance and Monitoring Executive Assistant supporting institutional compliance through accurate tracking, validation, and reporting of student attendance and engagement data. Responsible for maintaining high-quality datasets across multiple systems, monitoring engagement patterns, and identifying discrepancies or potential compliance risks. Supports the production of regular and ad-hoc reports used for internal monitoring and escalation processes, ensuring data is accurate, consistent, and audit-ready. Works closely with academic and professional services teams to respond to data queries, clarify requirements, and support timely, evidence-based decision-making in line with UKVI regulations.
After completing over 2 years in Korea I am slowly returning home by travelling through Asia and Europe.
Head Instructor responsible for overseeing programme delivery and maintaining consistent teaching standards across classes. Monitored student performance data, attendance records, and structured feedback to evaluate learning outcomes and identify areas for improvement. Used performance insights to inform action plans, support teaching quality, and improve operational consistency. Maintained accurate records related to staffing, training, and programme delivery, contributing to efficient day-to-day operations. Worked effectively within a multicultural environment, communicating clearly across teams to support shared educational objectives.
This role included supporting health initiatives in Nepal by organising local events to train key leaders in the community, who could then pass on this knowledge to further the campaign. This role also helped to raise awareness about the importance of education and teaching children life skills.
Helped produce graduation certificates through email and phone. Supported student enrolment and helped ensure new students felt supported with their transition into university.
Advising students on the services available within the University. Required customer service skills and the ability to deal with difficult and sensitive information. Nominated for an Extra Mile Award for dedication to the Student experience.