Nicole Tsekoura

Sales Operations Analyst | Community Manager @ Lean In Network Greece

Athens, Attiki, Greece

About

I'm a Sales Ops Analyst at Tailwind EMEA with a background in sales and a growing passion for data. These days, I'm all about turning numbers into insights to help teams work smarter. I'm always curious about how things work and how they could work better, especially when it comes to processes and tools. I enjoy teaming up with others to figure things out and keep things running smoothly. Outside of work, I volunteer with the Hellenic Rescue Team and lead a Lean In circle for Women in Volunteering. Oh, and when I’m not working or volunteering, you’ll probably find me underwater! I’m an adventure lover and currently training to become a rescue diver.

Experience

  • Sales Operations Analyst at Tailwind EMEA, a TDG company
    Jun 2023 - Present · 3 yrs 1 mo

    Operational Process Optimization Sales Forecasting and Optimization Revenue Cycle Efficiency & Billing Optimization Sales Analytics & Reporting Analytical Problem-Solving & Decision-Making Cross-Functional Stakeholder Engagement Contract Lifecycle Management

  • GricGroup (Athens, Attiki, Greece)
    • Sales & Operations Administrator
      Oct 2022 - Jun 2023 · 9 mos

      Sales Order Processing & Administration Sales Reporting & Dashboard Preparation Cross-Departmental Coordination (Sales, Finance, Operations) Inventory & Supply Chain Support

    • Sales BackOffice Administrator
      May 2022 - Oct 2022 · 6 mos

      Order & Post-Sales Process Management B2B Key Account Customer Service Accounting Transactions Processing Return Merchandise Authorization (RMA) Handling

  • Sales Specialist Leader at Leroy Merlin
    Jun 2019 - May 2022 · 3 yrs

    Customer care Forecasting In-Store Renovation & Expo Organization CSR Initiatives – Planning & Participation Facilitating Experiential Workshops

  • Customer Service and Sales in Retail at Hondos Center
    Jun 2016 - Jun 2019 · 3 yrs 1 mo

  • Seasoned Coffee Service Professional at Mikel Coffee Company
    Jan 2014 - Jun 2016 · 2 yrs 6 mos