New York, New York, United States
At EQT Group, my role as Executive Support to the President is defined by a relentless pursuit of operational efficiency and strategic growth. Our team has successfully enhanced infrastructure projects, reflecting our shared vision and expertise in creating robust operational frameworks. Previously, as Chief of Staff and HR Director at Brevity, I established the company's first budget plan and HR processes. This initiative paved the way for a culture of continuous improvement and operational excellence. Drawing from my direct experience in office management and leveraging tools specifically in the AI field, I am equipped to foster a collaborative environment while overseeing critical operations and driving key performance indicators
- Designed & implemented the companies first budget plan and HR process (i.e onboarding plan, brand book, monthly newsletter) - Oversaw strategic planning and implementations of ADP, team building exercises and company events - Gave monthly presentations to update the leadership team of current social media and email marketing campaigns, client engagement, membership metrics, user statistics and conversion rate - Owned all HR goals, KPIs, deadlines, and oversaw company wide operations
- Increased revenue by 2% - implementing new marketing and operations strategies - Overhauled existing onboarding processes, resulting in an increase in performance of 28% - Property management for 10+ rental properties and closed over 200 properties - Interviewed, hired and on boarded employees guiding them through the entire HR process - Oversaw all legal documentation, property information, buyer/seller communication, office expenses - Implemented and lead a marketing strategy that allowed the business to grow 10% in customer acquisition - Provided proactive weekly feedback to employees, executives, lead sales agents and clients
- Handled all travel logistics for three (3) executives while meeting all COVID-19 requirements - Executive calendar management, email management, and human resources company wide management - Managed company financial documents such as A/R, A/P, tax enrollment, payroll, invoices, and cash flow - Maintained important company records, purchases, receipts and employee onboarding/offboarding - Developed genuine relationships with current and potential vendors to build the company portfolio
- Coordinated global travel logistics for all fifteen (15) clients and utilized expensify to track expenses - Acted as gatekeeper to the executive team handling all meetings, events, and relationships - Organized and delegated all staffing needs, updates, and tasks - Developed relationship with clients and promoted interaction to facilitate scheduling - Reconciled and prepared extensive reports (Expensify), financials, client and new business database