Experience
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Eli Lilly and Company (Full-time · 1 yr 4 mos)
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Associate Director- Customer Care, LillyDirect Pharmacy
Dec 2025 - Present · 7 mos
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Manager, CSP Contact Center
Mar 2025 - Dec 2025 · 10 mos
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WebMD Health Services (17 yrs 3 mos)
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Senior Customer Service Manager
Oct 2023 - Mar 2025 · 1 yr 6 mos
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Customer Service Manager
Dec 2021 - Oct 2023 · 1 yr 11 mos
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Customer Service Supervisor
Oct 2019 - Dec 2021 · 2 yrs 3 mos
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Intern at American Red Cross
Aug 2007 - Dec 2007 · 5 mos
Previously certified CPR/AED instructor
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Student Advocate at Business Fellow, Smokefree Indiana
Sep 2006 - May 2007 · 9 mos
I worked with a team of colleagues to advocate a smoke-free campus at Ball State University. We worked with the community and the campus to gain support by means of petitions, meetings, and grant money. The campus adopted a smoke free policy the following year.