Singapore
Experienced Account Manager with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Sales, Sales Operations, Sales Management, Sourcing, and Management. Strong sales professional with a Master of Business Administration (MBA) focused in Business Administration and Management.
Account Management: Managed overseas key customer accounts. Strategic Planning: Supported Business Manager in strategic planning to increase sales revenue from existing customer base and potential businesses. Business Development: Explored new business opportunities & potential prospects in growing the customer base to generate sales revenue in line with new business targets. Costing Management: Performed costing review and evaluated business plan to achieve company sales & profit target. International trade & marketing: Handled international import/export activities, logistic arrangement and setup with customers’ OEM/ODMs located in Asia, Europe, and North America. Leadership: Supervised a small group of coordinators in monitoring sales order and timely shipment; ensure to deliver excellence of customer services. Problem solving: Provided problem solution in consideration with risk and cost effectively and efficiently. Coordinated with overseas customers in inquiry and new project targets. Marketing: Executed sales process to investigate, explore and understand customer needs in order to offer relevant products/services. Program Management: Involved in new project development, managed project schedule to ensure new product will be successfully go into mass production to meet customers’ NPI launch.
Kay Account Management: Managed overseas customer account from Europe, Australia, UAE, USA, Asia and N/Z. Performed marketing strategy to different overseas customers to gain sales and seek for higher sales growth. Supply chain process, plan for order deliveries to meet customers’ expectations. Handled customers’ requirement on products and effectively respond to any ad-hoc request/customer’s complaints.