Nicole Brand

Senior Business Services Officer at Victorian Gambling and Casino Control Commission

Australia

About

I’m someone who enjoys making things run smoothly behind the scenes whether that’s helping a colleague navigate a purchasing process, improving a clunky system or keeping day-to-day operations on track. In my role as a Senior Business Services Officer, I sit at the intersection of Business Services and Procurement. I’m the go-to person for purchasing queries, and I genuinely enjoy breaking down policies and processes into practical, easy-to-follow guidance that people can actually use. I’m big on doing things the right way, ensuring compliance with VGPB policies and internal requirements, while still keeping things efficient and user-friendly. My work goes beyond procurement into broader business services including facilities, security, fleet and office operations. I like having that variety and the opportunity to work with different stakeholders, suppliers and teams across the organisation. Whether it’s coordinating a service request, managing records, or contributing to reporting and improvements, I take a hands-on and detail-oriented approach. I’m naturally organised, approachable and solutions-focused. I take pride in being someone people can rely on, not just to get things done but to make processes clearer and easier along the way. I’m always looking for ways to improve how things work and to support a positive, well-functioning workplace.

Experience

  • Victorian Gambling and Casino Control Commission (13 yrs 11 mos)
    • Senior Business Services Officer
      Dec 2025 - Present · 7 mos

    • Business Services Administration Officer
      Aug 2012 - Dec 2025 · 13 yrs 5 mos

    • Acting Manager Business Services
      Oct 2025 - Nov 2025 · 2 mos

  • Administrative Assistant at Victorian Commission for Gambling and Liquor Regulation
    Feb 2012 - Aug 2012 · 7 mos

  • Victorian Commission for Gambling Regulation (Melbourne CBD)
    • Administrative Officer
      2011 - 2012 · 1 yr

    • Information Management Officer
      2009 - 2011 · 2 yrs