San Francisco, California, United States
I am an industry analyst with decades of experience in customer experience (CX), sales & revenue technologies, and AI. A three-time CMO, I also served as a Fractional CMO for more than 35 companies. I now leverage this expertise to help software companies sharpen positioning, validate strategy, improve go-to-market execution, and build market credibility. I operate at the intersection of industry analysis, strategic advisory, and market development, drawing on deep market research and hands-on experience. Research: https://www.cacubeconsulting.com Office hours: https://cal.com/nicolask3/office-hours Services: • Messaging: narrative development, positioning & differentiation, awareness building & amplification • Product & strategy: roadmap validation, competitive positioning, growth strategy, M&A advisory • Go-to-market: GTM strategy, market updates, competitive intelligence, sales enablement • Research & content: white papers, customer stories, thought leadership, webinars, speaking engagements
At the forefront of customer engagement technologies and markets: • Advisory and market intelligence on messaging, positioning, and strategy • Marketing, go-to-market strategy, and growth support • Thought leadership and content, including webinars, speaking engagements, reports, and customer stories
Sharing my views on the contact center, conversational AI, and the broader customer interaction management markets: https://www.bcstrategies.com/content/nicolas-de-kouchkovsky
Experience sharing and networking for inside sales professionals in the Bay Area. Also writing about the sales technology landscape: markets.cacubeconsulting.com/sales-insights
Acqueon is an innovative provider of conversational engagement software powering over 5 billion customer interactions annually. We help customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email.
With over 1,000 people dedicated to contact centers and customer experience solutions, Servion is one of the largest specialized system integrators of the customer interaction management space.