Pineville, North Carolina, United States
Experienced hospitality and client services professional with a diverse background in upscale restaurant operations, corporate account management, and sports industry logistics. Known for leadership in high-pressure environments, training new staff, and consistently enhancing the guest experience. I’m currently seeking leadership opportunities in hospitality or a return to the motorsports or events industry where I can combine service excellence with operational execution.
Working as a part time front of house team member. Assisted in service during the 2026 Truist Championship
Providing assistance in international and domestic shipping to retail customers.
Core team member of the Ballantyne location opening staff. Brought over as "head server". Led training initiatives for new hires. Reworked and improved Side-Work SOPs to increase service efficiency. Frequently trusted to work autonomously and resolve service issues without management.
Supported training for Ballantyne location launch. Delivered high-level guest service in a fast-paced, fine-dining setting. Embodied the Noble Food & Pursuits brand through consistent teamwork.
Managed national sales accounts and delivered strong results in a digital marketing environment. Transitioned from Townsquare for improved compensation and product offerings.
Promoted from BDR to National Account Executive in under two months. Drove nationwide account acquisition and client retention efforts.