Italy
Dynamic and results-driven HR executive with a proven track record of leading transformative initiatives in global retail luxury, beauty and pharma environments. A hands on as well as strategic executive who acquired proficiency at crafting and executing comprehensive HR, organizational, and cultural transformation. Driving significant turnarounds and cultivating high-performance and “accountability based” cultures. Demonstrated proficiency in aligning talent strategy with business needs and company goals to drive sustainable growth and operational excellence, and in building a significant pipeline of HR talent that has been promoted into executive positions
Global HR Head. The company manage a distribution of around 600 stores and around 700 Galleries (wholesale distribution) spread in 150+ countries. Th company also control a manufacturing footprint of 9 factories between Italy, Romania, China, Vietnam and Brasil.
Group HR Head for Commercial Area. In charge of HR for all Headquarter commercial Functions (Global Marketing, Global Merchandising, Global Retail, Retail operations, Visual etc,) and all Regions (North America, South America, Europe, Italy, Emerging Markets (Russia, India. Middle east, etc), China, Rest of APAC, Oceania. The company manage a distribution of around 600 stores and around 700 Galleries (wholesale distribution) spread in 150+ countries.
Global €4BB luxury clothing and apparel retailer operating with retail, wholesale and e-commerce distribution Responsible for overseeing HR operations across the Americas region, including the USA, Canada, and Latin America, encompassing approximately 90 stores and around 2,000 employees Achievements: • Led turnaround of the Americas Leadership team. • Addressed employee turnover (over 57%) by architecting a comprehensive framework of strategic initiatives centered around Leadership, the company's value proposition, brand attractiveness, compensation structures, and career progression pathways. • Conceptualized and executed a Retail People dashboard, seamlessly integrating store KPIs and people key metrics and tools. • Crafted and initiated the Global Retail Academy framework, delineating the perimeter and scope of the project. • Revamped and optimized the Onboarding Process to reduce turnover rate exceeding 57%. • Initiated a redesign of the organizational model structures (regions Vs HQ), aimed at enhancing accountability, fostering local ownership and organizational agility, and identifying opportunities for efficiency improvements to reduce labor costs
As a $1.2 billion premier luxury and exotic car retailer headquartered in California, O’GARA GROUP stands as one of the global leader in the distribution of ultra luxury brands including Rolls Royce, Bentley, Bugatti, and Lamborghini, among others such as Aston Martin, Koenigsegg, McLaren, Rimac, Maserati, Pininfarina, and Pagani Responsible for overseeing HR, IT and Customer Experience Functions globally with a total HC scope of 1,700 employees Achievements: • Initiated people and culture turnaround, with almost full transition of Leadership team. • Overhauled HR, Marketing, Event, Digital, and CRM functions, streamlining processes and enhancing capabilities. • Crafted 3 years “Road to luxury” strategy. Goal: Build a luxury lifestyle brand pivoting on luxury and exotic cars business and customer base with strong focus on experiential.
Global €1.5BB luxury clothing and apparel retailer, part of the LVMH ecosystem, operating with retail, wholesale and e-commerce distribution Leading the Human Resources Function for the Americas, I spearheaded a significant transformation. This involved reshaping the organizational structure and enhancing the employee experience to better reflect our brand's commitment to excellence and inclusivity Achievements: • Led people and culture turnaround of the region and complete reorganization. • Launched new Employee Engagement framework. Reduced employee turnover from 43% to 23% in 3 years. • Crafted the people 5 years strategic plan for the region to feed regional start plan • Designed and implemented new incentive system for the region (sales commission and regional sales incentive) resulted in significant reduction of Employee turnover and increased sale performance
Talent Acquisition and Development, Organizational design and Workforce planning management, Training, HRIS, Cultural Transformation, Accademia Arti e Mestieri, Special Projects Achievements: • Led the reorganization of the Headquarter with focus on the establishment of Central Retail Processes and Functions • Directed the reorganization and process optimization for Marketing & Communication, Digital, Merchandising, Visual, Retail Excellence, Retail operations, After Sales, VIC, etc. • Oversaw the reorganization of all markets. • Crafted and implemented new Customer Experience Framework globally • Led the reorganization and process definition/revision for the Textile Division focusing on both supply chain/production and distribution. Conducted negotiation with local Union • Conceptualized and initiated the “Accademia Arti e Mestieri” project, aimed at preserving craftmanship skills, facilitating knowledge transfer across generations, and ensuring business continuity. • Collaborated directly with the Company CEO in formulating Strategic Plans for organizational evolution and workforce planning • Successfully launched new global HRIS tools
Talent Acquisition and Development, Organizational design and Workforce planning management, Training, Cultural Transformation, Special Project Achievements: • Led the definition and implementation of a global recruiting and employer branding strategy and creation of the first global Employer Branding business game (Knit Game) • Crafting and implementation of a comprehensive WW Training Framework and Catalogue for Executives and Managers. • Successfully launched and oversaw the LVMH Performance Management system organization-wide. • Directed the launch and management of the LVMH Talent Management system on a global scale, resulting in increasing internal promotion vs external hiring • Managed “Due Diligence” with LVMH (HR)
Global €4BB luxury clothing and apparel retailer operating with retail, wholesale and e-commerce distribution Talent Development, Organizational design, Training, Cultural Transformation, Customer Experience, Special Projects Achievements: • Crafted and executed the Store Operations Manual for Prada and Miu Miu, translated in 11 languages and distributed globally across all regions and stores • Designed and launched Customer Experience framework and related training catalogue ww • Led multiple reorganization projects across divisions and geographies (Product Dev, Marketing, Finance, Merchandising, Regional reorg. etc.) • Conceptualized and launched Managerial Training framework and catalogue on a global scale. • Led the design and management of the New Opening process and taskforce facilitating the company's remarkable expansion from 160 stores to approximately 600+ stores within five years