Gerrards Cross, England, United Kingdom
I am a clinically trained Nutritionist (DipCNM, NNA, CHNC), dedicated to supporting my clients achieve their ultimate level of wellbeing. I offer one-to-one personalised consultations with packages tailored to my clients specific requirements. Over the course of hundreds of hours of practice, I have supported countless clients to resolve undesirable symptoms, conditions and optimise their health and happiness. I am trained in Functional Medicine, Biomedicine and Human Sciences, achieving a distinction in Nutritional Therapy from the prestigious College of Naturopathic Medicine (CNM). As a member of the Complementary and Natural Healthcare Council (CNHC), I continue extensive further education and research. Please do get in touch to find out more ([email protected])
I am dedicated to helping my clients get back in touch with their bodies, find balance and thrive. * I offer personalised consultations with packages and plans tailored to my clients specific health requirements. * As part of the consultation process, I work to gain a complete understanding of my clients nutritional and biochemical imbalances by taking a thorough health case history, including a food diary assessment. * I devise customised nutrition and lifestyle plans to help my clients achieve their health goals, reduce and eliminate symptoms, and promote an optimal level of wellbeing. * I adopt a functional medicine approach to nutrition, which is backed by science and gets to the root cause of what is driving undesirable health symptoms. I then utilise the most up to date nutritional science to advise on nutrition, lifestyle and targeted supplementation. * I am passionate about supporting my clients to enhance their wellbeing with manageable, practical nutrition and lifestyle habit changes, so they are able to reach their true potential. * My areas of expertise include mental health, weight management, youthful ageing and longevity, metabolic health, adrenal fatigue and low energy and hormone balance.
Employment to support my Nutrition studies * Supervised a team of clinical assistants, coordinating weekly rotas and organised the onboarding / training process for all new starters * Working closely with a team of medical professionals to ensure a fantastic experience for clients * Handling of all incoming telephone calls and emails from prospective clients * Managing and administering online appointments diary * Supporting the team with general reception and customer care duties including meeting and greeting clients * Completing appropriate client paperwork accurately and efficiently - scanning medical documentation, managing registration and consent forms * Processing payments via card machine and reconciling daily cashbook * Upselling of client packages to maximise sales for the clinic * Clinic housekeeping including management of stock orders and checks
• Owned the relationship across all of the Gorkana products and services for 80 clients across the charity, retail, arts, health and leisure sectors. • Drove strong business growth within my portfolio by identifying cross-sell and up-sell opportunities through a detailed knowledge of the Gorkana services – identify and sell social media, analysis, database and monitoring services to gaps in the client portfolio. • Project managed all accounts to ensure that any risk or issues are resolved, liaising with various internal departments to ensure the client has an excellent customer experience. • Ensured knowledge of Gorkana products and market competitors is current, allowing effective sales pitches and strategies to be developed in each sector. • Attended Gorkana Group breakfast and evening panel events to maximise networking opportunities. • Maintained existing revenue and managing client relationships from a commercial/ownership perspective to develop networks and mitigate risk, escalating and resolving issues appropriately. • Provided background and guidance to relevant internal account teams via detailed post-meeting action notes and setup instructions. • Worked closely with sector Client Services team (Monitoring and database), operations team for analysis, Group Customer Training Team, Product Managers and Group Customer Technical Support Team to understand and mitigate problems clients are experiencing. • Recorded sales, opportunities and client interactions on Salesforce and related company systems. • Full responsibility for carrying out price negotiations with the client and lead internal negotiations with the Commercial Controller and finance department
• Managed a portfolio of clients across the COI, Corporate and FMCG sectors with responsibility for ensuring that Gorkanas media monitoring, journalist and media outlets database, analysis and social media services are delivered to a high standard to reflect my clients media intelligence requirements. • Worked collaboratively with clients using a consultative approach to translate their complex press, broadcast and social media monitoring needs into an accurate Gorkana production brief. • Established and maintained excellent working relationships with key client contacts at all levels of their business both in person in client meetings and on the telephone. • Compiled data and reports for clients media analysis and evaluation purposes offering product training where required. • Ongoing management of client briefs as they evolve and support provided to the client; review client briefs to ensure a consistent and high standard of delivery to retain their business; handling of client criticism productively in order to develop the relationship, taking personal accountability for resolving issues. • Promoted client development by regularly discussing their needs and gaining a great understanding of their services; securing potential up sell opportunities for sales; expand relationships within the client organisation; use client knowledge to identify development opportunities. • Demonstrated a thorough knowledge of The Gorkana Group products and service standards; understanding the key features; advantages and benefits of the products; use product knowledge to match client requirements; regularly uses product knowledge effectively to match sales development opportunities. • Demonstrated in-depth understanding of office processes, including all software; able to use software to support job requirements; can explain applications to new team members.
• Management and delivery of broadcast advertising campaigns for key clients, including The Central Office Of Information (COI), Diageo, Johnson & Johnson, ASDA, GM Motors and Kellogg’s. • Delivered presentations to both advertisers and media agencies creating persuasive and thoughtful arguments for using television as an advertising medium and promoting ITV as a brand. • Worked collaboratively with the Sales team and other commercial departments to promote the channels full range of offers including cross-platform propositions, identifying areas for business development within the portfolio e.g. Interactive and Online resources. • Forged and maintained excellent working relationships with media agencies and key advertising players; deal efficiently with their requests, work together to build a highly effective advertising campaign and meet their expectations by delivering outstanding results within the ITV1 schedule. • Administered campaigns adhering to agency deal parameters, efficiency targets and booking deadlines to maximise revenue for ITV1. • Maximised revenue by selling premium airtime ‘specials’, pitching for late money and creative selling for advertisement/programming links. • Collated ‘year to date’ consolidation reports for advertiser’s caveat delivery in comparison with the media agency deals and agreements.
• Drove new business campaigns and developed relationships with existing clients as part of a customer-focused delivery team. • Communicated with educational institutions, local authorities and corporate businesses with a targeted strategy to market and sell Heinemann publications and online resources. • Delivered online sales presentations to demonstrate the benefits of Heinemann’s online packages. • Accomplished firm targets to reach decision makers and lead a persuasive sales conversation. • Operated as an integral member within sales meetings where sales techniques & strategies, team structure & organisation, potential improvements and future targets were debated and solutions then implemented. • Contributed to sales presentations by promoting the benefits of Heinemann products to both existing and potential clients.