Nicola Clements

Managed Service Programme Lead

Bracknell, England, United Kingdom

About

Highly efficient and results-driven sales support professional with extensive experience in building high-performing teams to support sales that deliver measurable results in the B2B tech industry. My expertise lies in coordinating sales activities, managing customer relationships, and ensuring seamless communication between departments. I excel in analysing sales data, identifying trends, and implementing strategies to enhance sales performance. My strong organisational skills, attention to detail, and ability to multitask enable me to thrive in fast-paced environments. I am committed to delivering outstanding customer service and contributing to the overall success of the organisations I represent.

Experience

  • Managed Service Programme Lead at Phoenix Software
    Oct 2025 - Present · 10 mos

  • Atech Cloud (Full-time · 4 yrs 6 mos)
    • Sales Operations Manager
      Oct 2023 - Oct 2025 · 2 yrs 1 mo

    • Sales Support Manager
      May 2021 - Oct 2025 · 4 yrs 6 mos

  • Ultima Business Solutions (8 yrs 5 mos)
    • Service Delivery Team Leader
      Mar 2020 - May 2021 · 1 yr 3 mos

    • Service Delivery Co-ordinator
      Jan 2020 - Mar 2020 · 3 mos

    • Internal Sales Manager
      Jun 2018 - Mar 2020 · 1 yr 10 mos

  • Customer Services Sales Support at Technogym
    Mar 2006 - Jan 2013 · 6 yrs 11 mos

  • Client Services Executive Supervisor at Towry
    Oct 2005 - Mar 2006 · 6 mos