Nicola Brand

Development Operations Manager at The Open University

Milton Keynes, England, United Kingdom

About

Experience

  • The Open University (20 yrs 2 mos)
    • Development Operations Manager - including Data Analysis & Systems Management
      May 2015 - Present · 11 yrs 2 mos

      Responsible for the strategic direction of the design, development and deployment of a fully integrated relational database system (<600,000 records) supporting alumni relations, philanthropy, corporate partnerships, communication and finance. Responsible for finance controls to support philanthropic income, ensuring all governance, risk and policies are adhered to. Responsible for creating a data driven culture by providing analytical expertise to facilitate the understanding, evaluation and reporting of donor and alumni information and improve its effectiveness. Specifically providing the analysis to underpin strategic decision making at senior level. Ensure compliance with policy regarding Data Protection, Freedom of Information and Student data compliance. Responsible for effective and efficient use of resource, staff and non-staff, across the operations team. Responsible for operational efficiency throughout the unit as specifically identified and agreed by the Head of Development Operations and Director. Owns the management of data sources, transfers, flows and extracts.

    • Senior Development Officer
      Feb 2011 - May 2015 · 4 yrs 4 mos

      I managed a prospect pool of alumni and other individuals, securing donations and legacy pledges to further the strategic aims of the University.

    • Senior Development Assistant
      May 2006 - Feb 2011 · 4 yrs 10 mos

      I managed the fundraising database for Annual Fund and Legacy Fundraising. I produced complex large scale datasets for all direct marketing campaigns and indepth managment information reports on all activity.

  • Corporate Customer Care at Royal Bank of Scotland
    May 2001 - May 2006 · 5 yrs 1 mo