Nicola Walsh

MSc Management (Merit) and BA English Literature (2:1) from Swansea University

London, England, United Kingdom

About

Experience

  • Care Professional at Home Instead
    Mar 2023 - Jun 2023 · 4 mos

    - Contribute to a positive living environment to enhance a client’s quality of life - Document daily activities and report any significant changes in a client’s needs or living conditions - Maintain regular communication with line manager and office staff - Arrange and provide reminders for appointments, activities and outings/ Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings) - Provide Dementia / Alzheimer care - Achieved and finished all company sponsored training, maintaining the highest standards of practice in line with company policies and procedures

  • Carer at Community Lives Consortium
    Jul 2020 - Apr 2021 · 10 mos

    - Management and administration of medication - Support to complete daily living tasks - Managing individuals’ tenancy agreements and security, record keeping, attendance at health appointments, liaising with external professionals - Cooperating with managers and colleagues to undertake any reasonable task, duty, or request commensurate with the role of a Support Worker - Able to support people with learning disabilities in a flexible and safe environment - Able to respond to the emotional needs of people we support - Able to support people to make and maintain contacts in the local community - Able to communicate effectively verbally and in writing - Able to support people to manage their household budget - Demonstrates a commitment to developing I.T. skills and using technology to: - Use email - Use the Internet - View, update, and create simple and accessible documents - Committed to promoting the values and beliefs of all people, treating them as equals regardless of perceived disabilities and differences - Does not discuss or share any confidential information with anybody other than those entitled to receive it - Has the ability to remain calm and patient in difficult or stressful situations - Has the ability to respond effectively in an emergency - Must be committed to ongoing personal and professional development - Must be flexible to respond to the changing needs of the people we support and the organisation

  • English Tutor at Self-employed
    Sep 2017 - Mar 2019 · 1 yr 7 mos

  • Senior Administrator at Mansfield Park Surgery - Watercress Medical
    Nov 2016 - Sep 2018 · 1 yr 11 mos

    - You must be able to demonstrate an enthusiasm for supporting innovation and delivering excellent patient experience, contributing to the overall efficient and effective running of the dispensary - To support with maintaining efficient housekeeping duties - To monitor Presecription Tracking System and advise the senior dispensary technicians on prioritization - To receive prescriptions and other requests into the pharmacy, to answer the dispensary telephone according to the agreed procedures, and deal with straightforward problems - To collate, file and prepare for archiving completed prescriptions and request forms according to dispensary procedures - To replenish dispensary sundries such as bottles and cartons and order stock and carry out routine stocktaking, monitor stock levels, and maintain correct stock levels

  • Summer Camp Counselor at Camp America
    Jun 2017 - Aug 2017 · 3 mos

    - You are responsible, not only for yourself, but also for children. You will be a role model for the summer, looking after kids from 5-15 years old and making sure that they are safe and having fun (Leadership, Organisational Skills) - You will have to get them to activities on time, make sure they have a shower (Punctuality) - Build on your confidence in dealing with a variety of different situations (confidence) - Counsellors will be in charge of leading groups of children at camp, whether it is in activities or just generally. They will also have to work within a team of counsellors, in large groups and smaller groups. They will be with these people 24 hours a day for 9 weeks and there is nowhere to hide! So making friends and working as a team, is unavoidable! (Leadership, Teamwork, Communication skills) - Counsellors often have to think on their feet. They could be teaching an activity and it starts raining, or they are playing a game that the kids aren’t engaging with; and suddenly have to come up with something else to keep the kids entertained (Creativity, Problem-solving, Adaptability)