Copenhagen, Capital Region of Denmark, Denmark
Nicklas Holck Christensen is a Change Manager working on large-scale global ERP and CRM transformations within an international, highly regulated consumer healthcare organisation. Nicklas supports complex Microsoft Dynamics 365 programmes, focusing on organisational readiness, stakeholder alignment, and sustainable adoption across multiple markets. His work spans the full transformation lifecycle, bridging business, IT, and local operations to ensure global standards translate into practical, compliant ways of working. Nicklas brings a structured and pragmatic approach to change, with particular strength in navigating complexity, regulatory constraints, and the balance between global governance and local realities. Interested in connecting or discussing transformation, change, or global IT programmes? Let’s connect here on LinkedIn.
• Defining and establishing the organisational change management framework for global ERP & CRM implementations, setting global HQ standards, governance, and ways of working across markets • Driving strategic change planning, including change impact assessments, readiness frameworks, and adoption strategies for large-scale, multi-market rollouts • Acting as a strategic partner to programme leadership, IT, and business stakeholders to ensure alignment between transformation objectives and operational impact • Applying ADKAR and Prosci methodologies pragmatically, tailoring frameworks to the maturity and context of local markets
• Supported strategic commercial technology initiatives, including Salesforce Marketing Cloud implementations • Aligned business requirements with agile delivery teams, translating needs into clear user stories and acceptance criteria • Improved business processes through data analysis and structured requirement definition • Supported testing and quality assurance activities, including UAT, in a regulated med-tech environment
• Supported IT projects across the global B2B organisation • Gained hands-on experience with IT project management frameworks and agile ways of working. Ran independent EDI integration initiatives • Collaborated with cross-functional teams on digital and process-focused initiatives
• Supported digital business development initiatives, analysing end-to-end business processes • Used data analysis to identify optimisation opportunities across the value chain • Contributed to the implementation of digital solutions supporting process efficiency and sustainability
• Led shift operations in a high-volume, fast-paced environment • Managed and coordinated team members to ensure quality, service, and operational performance • Developed early leadership, responsibility, and people management skills