Nick Harley

VP GTM Operations at Operata | RevOps | SaaS | AI | GTM Engineering

Wellington, Wellington, New Zealand

About

I specialise in GTM Technology and Revenue Operations. Bringing together marketing, sales, and customer success to drive sustainable growth in B2B tech companies. I operate with a revenue and growth mindset, aligning teams, optimising processes, and ensuring the right insights are in place to make data-driven decisions. I thrive on solving complex challenges, improving efficiency, and building scalable systems that create real impact. As a leader, I focus on empowering teams, fostering collaboration, and ensuring that strategy translates into meaningful results.

Experience

  • VP GTM Operations at Operata
    Jun 2026 - Present · 1 mo

    VP of GTM Operations at Operata, the CX Observability platform for contact centres. I build the revenue systems that connect marketing, sales, customer success and finance, turning a collection of tools and teams into one measurable, full-funnel operating system. My focus is making GTM teams more efficient and effective: cleaner data, sharper reporting, and the underlying plumbing that lets the whole engine run and scale. I work across the stack, from HubSpot, Claude and Apollo through to the integrations and frameworks that hold it all together, and I care as much about the front-of-funnel growth motion as the systems beneath it.

  • Auror (Remote)
    • Director of Revenue Operations
      Mar 2023 - Jun 2026 · 3 yrs 4 mos

      Lead global Revenue Operations across Marketing, Sales, and Customer teams — enabling scalable growth and pipeline visibility. Designed the full-funnel operating system across Salesforce, HubSpot and data infrastructure, improving forecasting accuracy, attribution and GTM decision-making. Partner with leadership to optimise pipeline creation, ABM programs, intent data usage, and top-of-funnel growth. Built scalable processes and reporting frameworks, increasing marketing-sourced and influenced revenue while reducing operational friction. Lead a cross-functional team focused on data, automation, revenue systems and GTM alignment.

    • Growth Marketing Lead
      Apr 2021 - Apr 2023 · 2 yrs 1 mo

      Owned digital acquisition, ABM strategy and intent-based marketing across North America, APAC and EMEA markets. Launched enterprise-focused Webflow website, increasing organic traffic, demo conversion and ICP engagement. Built early marketing tech stack, implemented 6sense, and collaborated on ABM and account expansion programs. Helped scale marketing into a global, multi-disciplinary team.

  • Growth Marketing & Revenue Operations Coach at Folklore Ventures
    Jun 2022 - Jun 2025 · 3 yrs 1 mo

    Helping the next generation in SaaS build amazing, high growth companies.

  • Growth Marketing Mentor at Blackbird
    Aug 2021 - Jun 2025 · 3 yrs 11 mos

    Giants offers entrepreneurs mentoring from the best people from companies like CultureAmp, SafetyCulture, Atlassian, Dovetail, Baraja, Airbnb, and Stripe, plus VCs, angels, and impact investors.

  • Raygun (7 yrs)
    • Vice President of Growth
      Nov 2019 - Apr 2021 · 1 yr 6 mos

      I played a pivotal role in driving growth at Raygun by leading cross-functional teams and fostering a culture of success. Managing Marketing, Customer Success and Sales teams. • Executed company strategy as part of the Leadership team, ensuring alignment across departments. • Focused on individual contributor development through a servant leadership approach, enhancing team performance. • Cultivated a collaborative environment that empowered teams to achieve their goals effectively.

    • Director of Marketing
      Jun 2016 - Nov 2019 · 3 yrs 6 mos

      • Directed the marketing strategy for Raygun, focusing on technical buyers including software developers and C-Level decision makers. • Managed a high-performing team while overseeing product marketing across Raygun's diverse product range. • Implemented marketing automation and sales enablement tools, enhancing operational efficiency and lead generation. • Organized and participated in major US conferences, successfully generating leads through booth engagements.

    • Sales and Marketing Manager
      Oct 2015 - Jun 2016 · 9 mos

      Led the Raygun marketing team during expansion into additional products and services. Demonstrated month of month improvement to data-driven marketing metrics. Worked on early sales efforts closing key Enterprise accounts such as Coca-Cola, Nordstrom, Rentacentre, Domino's Pizza, Microsoft and AirAsia, significantly increasing ARR.