Dubai, United Arab Emirates
An accomplished, adaptable and adept technology aligned Programme Manager, with extensive experience and varied expertise across the Financial Services sector and with a wealth of knowledge across the IT enterprise. Holds a masters degree MBA and Prince2 Practitioner qualified. Success is attributed to the ability to scope, manage and deliver complex IT solutions from concept through to closure, constantly managing the needs of the business, technology alignment, key stakeholders and the Project Team whilst working effectively with competing and rapidly changing priorities within high-pressure corporate environments. Confident and diligent with an in-depth understanding of a range of detailed business principles and practices and the ability to offer strategic and operationally sound business and IT solutions. Recognised as a highly focused and committed manager, able to develop and maintain strong cross cultural working relationships at all levels of seniority, both with external organisations and with internal colleagues, and in turn motivate teams towards the successful execution of shared objectives. Has a proven record of accomplishment in programme planning and in delivering key business defining projects and has a broad knowledge of both the information technology and business methodology, that drives profit and efficacy across a number of key areas, delivering outcomes that add value and stability to any business. Served in HM Forces (Army) for 13 years, successfully completed several combat operational tours in Iraq and Bosnia and finished service as detachment commander and communications officer for 3 star General HQ. Employed as a permanent employee or in a management consultancy capacity, to clients that have included: Bank of America Merrill Lynch; Lloyds Wealth Management; Deutsche Bank; RBS Investment Bank; Lehman Brothers; Barclays Wealth; Kleinwort Benson Private Bank; Egg Plc, McKinsey & Company and HM Forces Army
Responsible for the successful implementation of new Technology Delivery initiatives as part of the BT Quality Enhancements Program. Provided oversight of planning and delivery of multiple project workstreams in the successful implementation of: QMS audit gaps; Build out of new SIT environments; deployment of new SIT Managed Services; new Regression Test Automation Framework; new IBM RQM Testing platform. Responsible for all C-Suite reporting; risk and issue management and escalation remediation across the Program
Responsible for the design and delivery of all Infrastructure capabilities for the KSA Market Entry Programme. A new business initiative to expand NI’s Products and Services with an in-country implementation, incorporating: new data centre build out; new Oracle Cloud Platform, new Schemes deployment; full network configuration and application development and deployment; operations office build-out; whilst ensuring adherence to IT strategy; PCI-DSS certification and KSA technology regulatory compliance.
Programme Manager - CIO Office Responsible for establishing governance structures in the successful planning, delivery and execution and the implementation of financial and programme controls for all CIO Infrastructure Programmes across data centres, application migrations, workload migrations and end-user transformations; ensuring adherence to IT strategy and technology roadmap compliance.
Programme Manager for Markets Application Production Support; delivering new eTrading Support Functions globally across all Asset Classes