Nick Smith

Group Chief Customer & Commercial Officer, CEO, MD

United Kingdom

About

Executive leader with over 30 years’ experience in commercial, marketing and customer, leading large-scale multiple brand retail, digital, manufacturing and omnichannel businesses across the UK, Ireland and international markets. Proven track record of driving growth, market share, profitability and transformation across complex multi-brand environments.

Experience

  • Group Chief Customer & Commercial Officer at DFS Group
    Nov 2024 - Present · 1 yr 9 mos

  • DFS (6 yrs 11 mos)
    • CEO DFS
      Nov 2020 - Oct 2024 · 4 yrs

    • Managing Director DFS
      Nov 2019 - Nov 2020 · 1 yr 1 mo

    • Chief Retail Officer
      Aug 2018 - Nov 2019 · 1 yr 4 mos

  • Dixons Carphone, multiple brands (29 yrs 6 mos)
    • Retail Director
      Jan 2015 - Dec 2017 · 3 yrs

    • Divisional Director
      Oct 2010 - Dec 2014 · 4 yrs 3 mos

    • Regional Director
      Jan 2010 - Sep 2010 · 9 mos