Glasgow, Scotland, United Kingdom
Professional, successful and well-organised leader, with 30 years’ experience in the retail and distribution trade, having worked across several industries and in multiple disciplines in Sales & Marketing, Strategic Planning, Team Development, General Management, Supply Chain and Operations.
Managing Director (Scotland)
Design and installation of bath and shower rooms. General building works and pre-sale house prep.
Delivery of a significant change management programme to ensure the smooth adoption of a new operating system across the business and to maximise the return on the investment through improving processes and redefined roles and procedures. Key to this was ensuring full engagement of all operating employees and stakeholders throughout development and implementation.
Responsible for the efficient operation of national network of branches through 3 Regional Director reports, covering many areas including logistics and fleet management, staff recruitment, development and management, inventory management, health & safety and wellbeing improvements, property management, new branch openings and relocations
Shifting the business focus from product-led to market-led. Headed up and expanded the company's marketing activities and profile, including website revision and leading the first steps into e-commerce, social media and mobile platforms for the brand. Was also involved in re-defining key elements of the strategy of the business and managed several key client relationships, notably with the merchant buying groups.