Grand Forks, North Dakota, United States
• Went above and beyond when assisting customers' and peers' inquiries. • Drove multiple projects to completion while simultaneously maintaining other projects. • Submitted/edited trouble tickets and wrote clear/concise process maps. • Regularly deep diving problems and providing thorough writeups to stakeholders. • Trained new associates and assisted with development/mentoring established associates. • Worked with large data sets to find trends, and issues.
• Greeted and seated customers at tables • Took and delivered customers orders • Daily clean up • Handled financial transactions
• Greeted, and helped new students get acclimated to being away from home. • Helped enforce and teach the school's policies while demonstrating the importance of them. • Provided a Role Model for New Students.