Mendrisio, Ticino, Switzerland
A business-focused, hands-on, senior IT Manager with a successful background in leading international teams and driving success in organisations including Boots the Chemists, Bhs and VF International. Strategic approach to successful IT leadership; engaging with key stakeholders, defining IT strategies and delivering high quality, cost effective IT systems and services in both in-sourced and out-sourced environments. Experienced business change manager; using recognized programme and project management methodologies to move initial concepts and requirements into fully embedded business solutions.
I led a team of Project Managers, Business Analysts, and Technologists responsible for defining opportunities to innovate and deliver digital projects. Our projects included ticketing system upgrades, new customer mobile and app, website upgrades, delivery of on-board entertainment system, new on-board EPOS, Amazon Alexa app, and customer messaging solutions.
Responsible for all aspects of IT applications management, including development, project delivery, and support
Responsible for all European Retail systems and IS services for brands including Timberland, The North Face, Vans, Lee/Wrangler, Kipling, 7 For All Mankind