Leicester, England, United Kingdom
Providing 3rd line support to Kings Mill Hospital and 200+ remote community based sites. Major Achievements:- • Technical Lead for project to upgrade three Active Directory forests to 2008R2 functional level • Technical Lead for project to rebuild and streamline mail relay across three Exchange organisations and 15 Exchange servers. • Designed and lead a project to rebuild the DNS structure of a multi-forest environment. Main support areas include: • Windows Server 2000, 2003, 2008 and 2008 R2 (Domain, Application, Group Policy, DNS, DHCP and Print Server based support for as many as 16,000 users across 3 AD Forests) • VMware View 4.6, 5.0 and 5.2 (hosting Windows XP and 7 Desktops) • VSphere 3.5, 4.0, 5.1 and 6.0 (Hosting over 800 Servers) • Cisco UCS 5.0 • EMC CX320 VNXe and VNX SAN technology • File Servers totalling over 15TB of data (inc. DFS management) • SQL Server 2000, 2005 and 2008 – Management, configuration and optimisation. • Citrix Presentation Server/XenApp 4 and 4.5 (Supporting up to 750 active connections) • Exchange Server 2003 • Dell Server Hardware 1855, 1955, 2850, 2950 and R710. • Managing and maintaining multiple SANs with over 300TBs of tiered storage • IIS and website administration • SQL Data Warehouse management and administration • Backup configuration, monitoring and management (Symantec BE2010 and EMC Avamar) • Airwatch Mobile Device Management and Blackberry Enterprise Server • Installation, Support and maintenance of over 100 individual clinical systems and applications • Microsoft Systems Centre Configuration Manager 2007 • KACE 1000
Providing 2nd line field-based desktop support to customers at 120 locations. Major Achievements: • Managing a team of staff installing and configuring a trust wide clinical system • Technical lead for a national project for clinical mobile working • Responsible for leading all projects from a 2nd Line perspective. Installing, configuring and supporting: • Dell PCs and Printers • Windows 2000 and XP, Office 2000 and 2003