Greater Nottingham
I’ve been helping businesses with their pricing challenges for over 15 years. Having started my career as a chartered accountant, I quickly realised that I was much more interested in how businesses price and package their products and services. Seeing my first price waterfall, along with my first AI-generated price recommendation, and witnessing the benefits it delivered, has led me to what I do today. Every business is different, so business pricing strategies need to reflect that. It’s what makes pricing such a fascinating part of a company’s journey to commercial excellence. AI is a part of that journey that’s been getting a lot of attention recently. We’ve all seen the enormous value chatbots like ChatGPT can deliver, from writing thought-provoking essays to suggesting Michelin star recipes. There is huge potential to harness that power and for it to be an invaluable part of the decision-making process for most companies. It is going to be interesting to see how AI is leveraged across companies and society in general, and how it potentially will affect us all. I’ll certainly be keeping an eye on developments.
I look after a team of eight hugely talented individuals, based across the UK, Germany, France and Sweden. Together, we coordinate a lot of research into, and understanding of, what’s getting in the way of our clients’ success. We develop tailored solutions to solve their challenges and help companies improve their revenue margins by up to 5%. Working together, we significantly improve the experience of their customers, enable them to sell consistently across different channels and realise efficiencies in their pricing and sales teams. I pride myself on my problem solving and analytical thinking, so I can search for the best solutions for my clients. I enjoy following the latest thoughts and trends in pricing, AI developments, and the challenges facing our customers. I absorb it all and funnel it into helping companies with their pricing and commercial excellence journeys. So everything I recommend is based on evidence and data, rather than hunches and finger crossing.
Pre-sales engagement with prospects at executive level Working with prospects to determine how to solve their pricing issues Provide pricing thought leadership Trusted advisor to prospects on how to transform their commercial processes Design solutions covering CPQ, Pricing and Analytics
- Overall accountability for the successful delivery of the IT change element of the Advantage Card Futures programmes, ensuring adherence to timescale, quality and cost criteria - Accountable for development of, and reporting against, robust IT change plans and associated costings, risks, issues and dependencies - Ownership of IT resources across the programme, ensuring that they are used in the most effective manner possible - Resolution of programme-level issues, and any day-to-day operational issues that impact the smooth running of the programme - Ensure there are no gaps or overlaps between the project teams’ activities, and that the projects’ plans collectively deliver the overall programme objectives - Ensures that their Project Managers are all doing a good job of managing their individual projects. Provide coaching, support and assistance to the Project Managers as required - Responsible for ensuring that appropriate programme management/project management controls are in place, actively used, and are in alignment with wider Alliance Boots methodologies - Responsible for coordination with other IT change activities outside of the immediate CRM programme space especially the Integration with legacy systems - Responsible for coordination with other functions within IT - Ownership of the relationship between Boots and key suppliers to the IT programmes, ensuring correct representation from across the Business
Formed and managed a programme to deliver £10M of benefits, reporting to the Commercial Director. Introduced a new governance model across the Tarmac commercial function, clearly articulated a programme vision and established and managed a number of projects to deliver a range of benefits, including: - a new commercial strategy for Tarmac and an enhanced customer segmentation; - annual savings of >£2M in the first 8 months by reducing headcount and reducing credits; - introducing more optimised pricing, through better price segmentation, price guidance, sales force performance management and a customer price waterfall; - better credit management through the introduction of a credit risk matrix and improved accounts receivable processes; - a commercial scorecard;
Developed European SAP template and implemented SAP in 5 Saint-Gobain manufacturing and distribution companies in the UK and Ireland during 2008. Experienced the entire lifecycle, from selection of a global implementation partner through to post implementation support. - Led the design of one template to fit 5 different businesses (APO, BI, PP, SD, MM, FI and CO); - Overcame challenging integration and change management issues to exceed stakeholder expectations - Established excellent project teams and clearly communicated a vision that motivated and energised internal and external project team members; - Led resolution of numerous integration and design issues; - Recruited and developed SAP competency centre team members based out of Germany; - Achieved complex legacy system data migration; - Established excellent relationships with numerous stakeholders at all levels; - Upgraded LAN and WAN networks and installed >500 new PCs - Controlled a budget of £14M; - >1,000 users live on time and with minimal business disruption;