Greater London, England, United Kingdom
Experienced Managing Director with a demonstrated history of working in the retail industry. Skilled in Business Process, Customer Relationship Management (CRM), IT Service Management, IT Strategy, and Patent Law. Strong business development professional with a Information Technology Buissness Management focused in Information Technology from Stanford University.
Providing technology vision and leadership in the development and the implementation of a industrywide information technology (IT) program. Leading the planning and implementation of the program and an information system, to support business operations and achieve improved cost effiecency. Additionally: • Providing strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the industry. • Facilitating communication between staff, management, vendors, and other technology resources. • Overseeing back office computer operations of the affiliate management information system, including local area networks and wide area networks. • Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation. • To Design, implement and evaluate the systems that support end users in the productive use of computer hardware and software. • To Develop and implement user-training programs. • Overseeing and evaluating the system security and back up procedures, including supervision of the Network Administrator.
Working in a complex high availability production environments, providing overall management and a focal point for multi groups to report in to on progress and ensuring standards are maintained. These involves planning and managing large migrations across countries, and long term planning in order to meet future business demand and requirements. Involved in planning an IT strategy to support and improve business processes.
Providing expertise and assistance across multiple projects, including the deployment, configuration, testing of data centre management software. Monitoring, workflow systems and CMBD. It was the first successful deployment of Aperture Vista 600 in Europe. Heavily involved in the tendering, planning and migration of data centre. Provide technical guidance to both clients and project teams to ensure alignment with the existing data centre standards. Project lead on implementing a new RFID asset tracking system for all data centres in Europe, working with configuration management teams, network teams and finance staff.
Primarily a client facing role providing expertise and assistance across multiple projects, including the deployment, configuration, testing of data centre management software. Monitoring, workflow systems and CMBD. Providing overall account and project management to deliver the Aperture software solutions in to the client’s environment.