Kloten, Zurich, Switzerland
Accomplished and business-savvy professional with extensive experience in managing all aspects of international sales, marketing, business development, and customer support in high-growth organisations. Able to motivate and train team members to achieve necessary goals, while cultivating new relationships with key decision makers. — Areas of Expertise — Sales Planning & Execution | Business Strategies & Implementation | Strategic Marketing Initiatives Global Business Development | Profitability & Revenue Optimisation | Client Satisfaction & Retention Exceeding Organisational Goals | Relationship Administration | Event Management — Career Accomplishments — Envisioned & executed business development strategy for Asia Pacific / Middle East Region Growing entire international business by delivering strategic business development approach. Transformed UK business into profitable market in three years; changing from direct to indirect model. Optimised business volume for healthcare market, including securing supply agreements with multiple NHS hospitals. Implemented and managed complex Service Marketing program into North American market
Responsibility for all international sales for Wetrok AG, via their global partner / distributor model
Developing and implementing Wetrok’s ‘Business Development Strategy Asia Pacific / Middle East’ as a key pillar of company growth strategy Solo assignment, based in Singapore, with full strategic, P&L & sales responsibility Main focus on acquisition and development of new partners / markets, primarily Asia Pacific and Middle East
Full responsibility for our international partner business; Europe, Africa, Middle East & Asia. From strategy development to sales planning; from developing long standing relationships to acquiring new partners in new countries; from quarterly business updates to product introductions. 70% travel / 30% office.
Delivered exponential incremental sales over 3 years by developing Professional Services strategy, focusing on unique differentiation to increase customer satisfaction and loyalty.
Led the Northeast sales team, a multi sales channel environment
Developed and implemented a new service strategy throughout the U.S. & Canada for a key marketing initiative by focusing on the customer value proposition, profit formula, key resources and integrated processes
Hilti Australia - responsible for products making up 46% of total turnover, achieving 14% CAGR. Increased power tool market share from 14.8% in 2002 to 17.2% in 2005 by conceiving and launching a Worldwide pilot After Market Service package. Developed Tool Hire segment strategy, focused on fact base development, customer sensing, product baskets and resource allocation