Atlanta, Georgia, United States
I understand how to unpack and enable "strategy" with the right technology and doable processes. Currently, I equip large retail and consumer goods brands with the tools to deliver the best customer experiences and drive more revenue through both B2C and B2B channels. Prior to my current role at Salesforce, I worked with hundreds of Technology/Software companies, helping them scale so they can innovate and confidently grow. On the side, I'm gut remodeling (aka, rebuilding) a 100-year-old house and build custom mailbox posts.
• Responsible for Big Bet Account solutions strategy as well as scaling New Logo growth • Q1FY27 MVP for the overall Sales organization; Q1FY27 MVP for Solutions organization • Created and host an internal new logo podcast focused on democratizing best practices and industry trends • Wide aperture discovery and demo design aligned specifically to solve customer strategic goals • Leverage Cursor and Claude to develop custom components to surface Customer 360 across CX roles
• Lead SE for the largest closed deal in the market history • Aligned with #1 sales team in-market, consistently beating ACV targets with deep customer alignment • 2024 "Top of the Top" (sales performance award) and "Moonie Award" (akin to regional MVP) • Define and own strategic accounts for multiple markets across existing customer and new logo • Position and align all Salesforce products to enable and drive my customer's strategic business goals • Primarily prioritize pre-IPO/PE-invested clients and companies targeting fast growth • Current industry focus is on mid-market (medium-sized) High Tech (software, cyber, etc.) accounts • Co-founder of Salesforce's Tech Industry demo environment, used globally; own Service Cloud demo • Content contributor and facilitator for multiple Agentforce and Data Cloud hands-on events
Focus: Business Process Optimization - Abbott Nutrition International (Chicago, Illinois) - Abbott GmbH & Co. KG (Wiesbaden, Germany) - Abbott Laboratories (Chicago, Illinois)