Nicholas Townsend

Technical Support Engineer Lead at Inovalon

Pittsburgh, Pennsylvania, United States

About

I am currently in the Information Technology field. I have acquired my associates degree in computer science with a focus on network administration from Pittsburgh Technical Institute.

Experience

  • Inovalon (4 yrs 10 mos)
    • Technical Support Engineer Lead
      Mar 2025 - Present · 1 yr 4 mos

    • Technical Support Engineer III
      Nov 2022 - Mar 2025 · 2 yrs 5 mos

    • Desktop Support II
      Jan 2022 - Jan 2024 · 2 yrs 1 mo

  • creehan & company (6 yrs 3 mos)
    • Security Engineer
      Oct 2017 - May 2021 · 3 yrs 8 mos

    • IT Infrastructure Technician
      Jun 2015 - Oct 2017 · 2 yrs 5 mos

    • Infrastructure Intern
      Mar 2015 - Jun 2015 · 4 mos

      Imaging, configuring, and upgrading computers for new and existing employees. Troubleshooting a wide variety of technological issues within the workplace.