Manchester Area, United Kingdom
• Assisting customers with the processing of their shopping and completing transactions through a variety of payment methods. • Working on the Customer Service Desk processing and administrating refunds, returns and customer or third party queries. • Undertaking necessary administrative tasks on the desk in line with company procedures.
• Calling senior members of companies regarding their sales and marketing process. • Understanding and evaluating how B2B (and high value B2C) businesses do marketing and how their sales processes work in order to assess and advise how CANDDi could work for them specifically. • Demonstrating the software to prospects, engaging where it would be appropriate with their current sales and marketing activity.
• Demonstrating and selling merchandise in indoor and outdoor areas. • Working in a number of speciality stores including artwork, product personalisation and the production of food and candy. • Approaching Guests with various nationalities, engaging them in conversation and providing information.
•Representing the University at events such as Open Days and Visit Days. •Actively participating as a member of the Student Ambassador team, working to enable prospective students to make informed decisions about progression to HE •Provide excellent customer service at events to assist visitors. •Ensuring that visitors have an enjoyable and rewarding experience