Piscataway, New Jersey, United States
Experienced Program Manager with a demonstrated history of working in the non-profit organization management industry. Skilled in Microsoft Word, Communication, Management, Technical Writing, and Teamwork. Strong program and project management professional with a MBA focused in International/Global Studies from Kean University.
Member of the Global Networks Service Management team, a core function of Business Operations, that monitors and improves network service through handling of problem management, service level management, end-to-end vendor management, automation and other customer-facing functions. My main areas of function are within risk and vulnerability assessment.
Develop experience-based knowledge to engage politically sensitive and high-value/high-profile projects and groups. Provide accurate, timely, proactive and professional direction to pre-standardization and standards developing committees in such matters as procedures, meeting management, tools, legal, technology and global issues that are consistent with IEEE-SA practices and policy, including internal (departmental) practices and messaging. Ensure that due process is met during the standards development process by monitoring developments, researching related complaints/issues from and about committees and cultivating good relationships with participants. Support the establishment positive relationships with standards development and collaboration and consensus community to assist in aiding the standards development process (SASB/committee/working group/societies) including effective conflict, issue and problem resolution. Assist with defining requirements for tools to reduce the administrative burden on collaboration and consensus community members, resulting in a positive comparison of IEEE to other SDOs Support the coordination agreements with external entities and be aware of Working Group agreements. Provides input to the training material for staff and volunteers.
Fulcrum Worldwide works with medium and large businesses to offer global IT and business consulting products and solutions. Some of the solutions that are offered include portals, custom application modernization, business intelligence, quality assessment, etc. I worked with new and existing clients to solve their business and IT problems. I conducted market research to seek new clientele as well as managed relationships with existing clients.
I managed a staff of 20 undergraduate student workers. This included day to day operations, scheduling, and attending/coordinating bi weekly meetings.