Chicago, Illinois, United States
I am an experienced advertising professional who specializes in digital media and account management. I am passionate about finding the most optimal solutions in ad trafficking, building client relationships, and growing my knowledge of the digital advertising space. I love team-based, collaborative work that challenges my creative drive and eye for detail.
● Implement ad tags, trackers, and pixels for creative assets in the pharmaceutical and healthcare industry. ● Identify areas of improvement for teamwide efficiency and oversee implementation of necessary measures. ● Manage cross-functional projects using Trello, mentor a junior associate, and ensure timely delivery of high-quality work through proactive QA and leadership.
● Lead multiple accounts for pharmaceutical brands supporting technical services and media. ● Monitored budgets and delivered campaign progress reports. ● Worked directly with clients and sales representatives to flight campaigns while ensuring proper targeting and cadence.
•Coordinate and monitor ongoing activities and internal communications related to advertising campaigns to ensure on-time and contractual campaign execution while delivering excellent customer service •Coordinate, manage, review campaign progress and deliver proof of performance information •Use Adobe Photoshop daily to create or edit billboard artwork •Resolve problems during campaigns by investigating, identifying solutions, and notifying Account Executives, managers and customers
•Evaluated learning materials to determine credit amounts for course completion •Assisted members through email and telephone calls.
•Supervised, managed, and structured a team of 15+ employees •Took orders in person, over the phone, and handled the cash register •Provided exceptional customer service to customers on deliveries and in store •Executed catering orders for 300+ guests
• Worked on a team to develop a writing program available for purchase from the Southeast Review • Read over two hundred submissions to consider their inclusion into the journal • Developed social media strategies and created posts on Instagram and Twitter for over 12,000 followers • Actively engaged with the literary community through social media