Boulder, Colorado, United States
Lead planning and execution of engaging recruitment events, helping grow chapter membership. Yielding the largest Spring class in chapter history. Manage a team of committee members and organize outreach initiatives to attract potential new members.
Supported over 100 employees in transitioning back to in-office work post-COVID by reconfiguring hardware, updating software, and restoring secure network access. Resolved 50+ weekly helpdesk tickets through on-site and remote support, achieving a 95% first-resolution rate.
Greeted and checked in 50+ guests per shift, managing waitlists and coordinating axe throwing lanes to ensure smooth customer flow and satisfaction. Supported bartenders with restocking liquor, glassware, and supplies during peak hours, maintaining bar efficiency and minimizing service delays.