Sterling, Virginia, United States
Utilized strong leadership skills to train 4 new employees on proper practices and safety guidelines Multi-tasked and adapted to pressure while operating equipment and collaborating with other associates and team members in the club Provided premier customer service by being knowledgeable of all products, promotions, and services that our club provides
Learned all required tasks quickly to maximize performance and contributed to team success by completing jobs efficiently and accurately. Trained new team members by relaying information on company procedures and safety requirements Checked products for quality assurance 4-5 times per shift, according to strict guidelines Worked at stations such as cashier, take out, and online orders, back of the house, and many others to provide optimal coverage and meet production goals Developed vital customer service and product knowledge skills to enhance individual and team performance
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support. Provided friendly customer service to guests and addressed concerns Educated patrons on safety protocols and enforced safety rules. Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order. Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness