Nicholas Glover

Graduate from Southern New Hampshire University | Bachelor's of Computer Science with a specialization in Software Engineering

Maple Valley, Washington, United States

About

A results-driven, detail-oriented software engineer skilled in developing quality, testable applications, data structure creation, software testing, efficient coding, and full-stack development. Excellent verbal and written communication and interpersonal skills. Team player, with strong problem solving and debugging skills, and with the ability to work independently. Has knowledge and understanding of the full software development lifecycle, multiple programming languages, cloud services, scalable infrastructure, testable software development, containerization, and version control systems.

Experience

  • Customer Service Associate at Lowe's Companies, Inc.
    Aug 2025 - Present · 11 mos

    • Provided exceptional support on tools, hardware, and cleaning products, helping customers select solutions tailored to their project needs. • Advised customers on project requirements, ensuring efficient planning and optimal outcomes. • Anticipated customer needs by preparing all necessary materials in advance, reducing repeat store visits and enhancing customer satisfaction. • Efficiently received, organized, and stocked new inventory, maintaining an accessible store layout. • Accurately duplicated keys, supporting customer security and convenience. • Rekeyed locks for customers, ensuring safety and proper functionality of purchased products. • Custom-mixed and dispensed paint colors to precise specifications, delivering personalized solutions and enhancing the customer experience.

  • Student PC Technician at Pacific Lutheran University
    Jun 2017 - Oct 2018 · 1 yr 5 mos

    • Led disassembly and recycling efforts for unsupported hardware, effectively managing end-of-life equipment while adhering to environmental standards and regulations. • Successfully resolved hardware and software issues utilizing a structured ticketing system, ensuring swift resolution and minimal disruption to operations. • Orchestrated the inventory and setup of new computers for staff members, streamlining the onboarding process and ensuring seamless integration with existing systems. • Conducted annual preventative maintenance on all campus computers, proactively identifying and addressing potential issues to optimize performance and longevity. • Implemented efficient deployment strategies by installing premade images on new computers for staff members, reducing setup time and ensuring consistent configurations across devices.