Bucharest, Bucharest, Romania
- In charge of all mobile / pc team pilot projects with a high success rate with clients that represented top of the industry players. This resulted in additional projects being awarded through successful implementation of all testing methodologies. - Coordinated / managed multiple teams of up to 50 members including 3 QA Test Leads. - Responsible for evaluating external QA companies in order to establish potential partnerships and collaborations for future company growth. - Coordinated playtest sessions on various projects with teams of up to 150 people. - Compatibility testing process owner with regular coverage of 150+ devices at set intervals (department-wide). - Resource allocation for the entire Mobile QA department. - Create test plans and implement test strategies on all current projects. - Project / database analysis, data interpretation and metrics-driven decision-making. - Establishing, maintaining and improving existing client relations. - Daily reporting on all allocated projects. - Supervising all existing scripted testing processes (test case creation, test run management, test cycle completion etc.). - Updating or completely overhauling existing QA methodologies in order to increase overall efficiency. - Talent acquisition process driver (200+ interviews). - Regular 1on1 sessions in combination with monthly employee evaluations. - Responsible for team members' personal and professional growth with detailed development plans. - Training sessions on various topics with multiple teams, both internal and external. - Creating Personal Improvement Plans for under-performers.
- Leading teams comprised of up to 25 members on multiple projects. - Compiling data and drafting various reports (postmortems, end of sprint, risk assessment) to be approved by middle-management and sent out to external partners. - Task allocation oversight while ensuring that a high degree of adaptability is maintained in response to any potential ad-hoc request. - Drafting training materials such as documents and/or tutorials for multiple processes within the department. - Test suite / test cycle management on all assigned projects. - Communicate with key stakeholders, as well as all project members, on a constant basis, both internally and externally. - Ensuring all company standards in relation to processes are met in a consistent manner. - Bug vetting and database management (Jira, Youtrack, DevTrack, Asana etc.). - Identifying and interpreting key metrics that show the overall state of the project. - Regular 1on1s with each individual in relation to overall performance. - Efficiently employ conflict management practices whenever applicable. - Identifying and developing individuals that show great potential. - Overseeing the training/on-boarding process for all new-hires. - Provide feedback to upper-management in the form of business cases in order to facilitate team members' advancement within the company.
- Main POC on all assigned projects. - Cover and perform all existing manual testing types (compliance, directed, destructive, scripted, regression, compatibility etc.). - Organized multiple feedback sessions on various titles (UX sessions, core gameplay, feature feedback, balancing, monetization etc.). - Parallel testing on a wide range of platforms: iOS, Android, Windows and PC. - Analyzing potential projects and elaborating recommendations in relation to applicable testing processes, key risk areas and team roster. - Consistently allocated on a variety of projects in accordance with department testing needs. - Creating, maintaining and running test suites. - Team members' task allocation using practices geared towards improving overall team efficiency and results. - Overseeing all test-related activities and creating EOD / weekly / monthly reports. - Contributing to and implementing test strategies set by middle and upper-management. - Coordinating teams of up to 10 members. - On-boarding and training new-hires as well as mentoring existing team members in order to foster growth. - Bug vetting of all issues submitted by team members - Primary liaison between QA and various other departments (Development, Art, RnD etc.). - Direct communication with all external partners. - Regular progress updates to upper-management.
- Issue reporting - Issue database management - Regression team coordination - Compiling the necessary information for the reporting processes (Regression, Daily Status Report, Project Overview) and sending these to external partners - In charge of compiling regular feedback from all team members related to active projects - POC for specific project features
- Issue Reporting - Daily Task Completion - Ensuring the maintenance process of hardware equipment is applied - Offering user trainings to properly manage equipment - Offering support and troubleshooting for any technical issue that might occur - Identifying the best IT suppliers in terms of cost and quality - Configuring servers and software used for the current activities - Draft daily/weekly/monthly reports to upper management - Constantly monitoring the users and the equipment