Nic Berninger

About

Airline Partnerships | Codeshare | Strategic Partnerships | FFP | Product Management | Strategic Product Development I Project Management | Multichannel Loyalty Program Management I Customer Engagement I Customer Relationship Management I Digital Brand Management I Strategic and Analytic Skill Set I Management I Data Analytics I Leadership I eCommerce

Experience

• Etihad (11 yrs)
  • Alliances Manager
    May 2023 - Present · 3 yrs 3 mos

  • Product Manager, Loyalty
    Mar 2019 - Apr 2023 · 4 yrs 2 mos

    Loyalty Product Lead across all member touch points and systems.

  • Product Manager, Ecommerce
    May 2017 - Feb 2019 · 1 yr 10 mos

    Ownership of Etihad's Loyalty Ecommerce landscape with strong focus on customer engagement and revenue optimization. Improvement of member proposition and implementation of new redemption and accrual platforms.

• Program & Project Management, Membership Rewards, Germany at American Express
  Nov 2012 - Jun 2015 · 2 yrs 8 mos

  Strategic development and optimization of the Rewards Program and website with focus on customer activation and engagement as well as the integration of new products. Partner relationship development and management through portfolio conception and implementation. www.membershiprewards.de

• Project Manager at Scholz & Volkmer
  Jul 2010 - Oct 2012 · 2 yrs 4 mos

  Managed over 25 digital projects with focus on strategic and operational project management, including consulting, forecasting, timing, controlling and web analytics. Coordinated teams of upto ten team members, across design, concept and technical development. Established and maintained strong relationships with client teams.

• Concept & Project Management at opus 5 interaktive medien gmbh
  Aug 2008 - Jun 2010 · 1 yr 11 mos

  Strategic and operational project management, including consultancy, cost estimation, timing and controlling for over 20 projects Rollout of projects as well as online training for the clients www.opus5.de