Selangor, Malaysia
A person who is passionate in learning and teaching.
- Delivered lecture on F&B management topics, including staff management, marketing, customer management, procurement, financial management, safety and hygiene. - Developed quizzes, test, exam questions and other course materials according to learning objectives within timeframe with minimal supervision. - Conducted interactive activity offline and online to increase students’ comprehensive and interest level, eg: Plating competition and Kahoot quizzes - Managed class with average 7-10 students with the age above 16.
-Established processes to collect and analyze market trend information to develop business opportunities. -Monitored performance and progress of the department. -Increased product profit margin by reduce the cost up to 40% without sacrificing product performance. -Communicated effectively with multiple departments and suppliers to ensure the completion of projects within time frame.
-Initiated and facilitated projects based on company’s mission, goals and resource available. -Established a new laboratory and internal standard operating procedures for R&D department within one year. -Identified solutions to improve existing products, followed-up on sales trend. -Developed 25 new products within 2 years.